March 2024 by Jean Gynn
I had my eyes checked by Sarah she was very thorough and good .I have an eye condition that has left me with only vision in one eye she checked everything and if I had any questions she answered them . I Hadd a new prescription issued .the staff I find are very nice pleasant and helpful so I was very satisfied with the service .
March 2024 by Ashley Hendy
Excellent service by Kirsty and the team. Many thanks for all your help
March 2024 by Dudley Felton
Managed to get an appointment at very short notice at Observatory the Opticians, Ipswich following difficulty in removing a contact lense.I was very impressed with the friendly and professional way in which this matter was resolved.One contact lense quickly removed by Helen followed by a thorough check of my eye to ensure no damage to the eye itself.Thank you Helen, Kirsty and colleagues.Coffee while I waited was much appreciated.Would thoroughly recommend.
March 2024 by Alan Wood
My wife and I were recommended to Observatory and we have been delighted with the care, attention and polite and friendly service.
March 2024 by john martin
Great service, lovely people and very professional.
January 2024 by Mark Nicholas
Always a great friendly and professional experience from all the team!Stop reading this and get yourself down there! ? ?
January 2024 by Gordon Morrow
Had my annual review today and received excellent service as usual. I can't recommend the staff at Observatory highly enough. They go out of their way to help you, are very friendly yet professional at the same time.Nothing is too much trouble for them and you leave the shop feeling good.I have recommended Observatory Ipswich to friends and I know that at least 2 of them went and were very happy with the service they received..Keep up the good work team, you are special.Daphne Morrow
January 2024 by Pamela Sutton
Loved the excellent care from everyone at Observatory the Opticians! It makes such a lovely change to be treated as a valued customer and the result is the best pair of glasses I've had in years. Thank you all.
January 2024 by Clive Hill
Really pleasant local optician. Very knowledgeable and personable staff. Great range of frames. Never feel rushed and always feel welcome.
December 2023 by Yvonne Crowther
Thanks to Helen and Kirsty for delivering an amazing service. Very pleased with my new varifocals.
December 2023 by David
My first time at this opticians. Sarah?s explanations as to what was going on with my eyes were delivered in a caring manner and in a way that I could understand unlike some previous visits to high street opticians. I left feeling that there was a genuine desire to help improve my vision for the future. Would thoroughly recommend.
November 2023 by Estate Agent Assist
After being told at another opticians my glasses couldn?t be fixed and I would need a new pair I went to Observatory the the lady was fantastic she fixed them in 5 mins with no charge so I?m very happyThank you
November 2023 by Megan Wilding
Such a lovely team at the observatory opticians. I?ve been going here for years and I?ve always received brilliant care and customer service.Always have such lovely frames in stock and lovely assistants to help me choose.Highly recommend ?
October 2023 by Paul Osagiobare
After three years I finally have the right glasses. Thanks to the optician she knew what was wrong immediately and was very friendly and polite. And the receptionist was super friendly and helpful with the choice of glasses I should go for. So happy that my eyes are happy. I will recommend any time any day. They are just the best.
October 2023 by Miranda Curtis
A small business with a huge customer service! I can?t recommend this opticians highly enough. From the initial phone call, through to pick up, all staff were very helpful and had time with one to one service. I thought that would all come at a huge extra cost compared to where I?ve been before, but I was pleasantly surprised. Thankyou so much!
