February 2024 by Gary Stedman
My mother has recieved a cataract operation at this clinic earlier this week. It was particularly worrying as she has been blind in the other eye since birth. I cannot recommend the clinic highly enough as she has come through the op perfectly and was impressed by how professional and caring the staff here were. Mum doesn't use the internet so I will say thank you on her behalf.
January 2024 by Jane Crawley
The whole process from start to finish for my father's cataract operation in Dec 2023 was seamless. Very well explained in a professional manner and the care given was exemplary. I wouldn't hesitate to recommend Newmedica to anyone requiring a cataract operation. 10/10 all the way.
December 2023 by Mark Rushbrook
From the time l got there the staff put you at ease 5 star service can not thank enough
December 2023 by Ruth Nettleton
I had a cataract removed by a lovely lady on 12th of November the staff and surgeon were superb. I then went on the 24th for a post op review although my left eye was due to be operated on. They then told me there had been a cancellation and could carry out the op on that date in 40 minutes, I had taken some diazepan on the first op so was a bit concerned but decided to go ahead. I had my first drops then met the surgeon he said if had he known I had taken diazepan the first time he would not have offered me the cancellation and if I wanted I could go home. His manner was very arrogant and very rude I said I wished to continue he said ok but carried on in a very rude bad tempered manner had this man carried out my first op I would not have gone ahead with the second. I am so disappointed at this service the rest of the staff were again lovely such a shame this man ruined the whole day apparently he was a director and I was very lucky to have him do my treatment, if this is the case his bedside manner and rude arrogant manner needs to be addressed. The man didn?t even say goodbye I cannot tell you how small and insignificant he made me feel. I will definitely not now recommend people to this clinic if the see this man
December 2023 by Rob Potter
Had Surgery here the staff were very helpful they made you very welcome on arrival and through surgery highly recommendedThanks New medicaMr R I Potter
November 2023 by David Robinson
Reception 5 starStaff 5 starTreatment 10 starHad cataract removed.Next day phone call check up.Looking forward to have other one removed. Keep up the good work. Many thanks. ?
October 2023 by Dee Thomson
Went yesterday just to see them.about cateraxWhat a lovely place and so very friendly definitely recommend these guys
October 2023 by Deborah Wright
Made to feel comfortable and well looked after all the way through the procedure.
September 2023 by Peter Ruddick
What a super place to have Cataracts done. Throughout my visits I was kept fully informed of what was going to happen. On the day every step was fully explained, including whilst having the procedure. I received a telephone call the next day to check that all was OK. The care, was absolutely superb. If a rating was needed I would give it 11/10.
July 2023 by Colin Louch
Mr Hussain is a truly wonderful professional. The most empathetic consultant. New Medica in Ipswich is a well organised operation. Highly recommended
June 2023 by Bob Jones
Had my first cataract surgery at Newmedica in Ipswich this past Sunday. I cannot praise the service they provided too highly. The staff worked together seamlessly in a friendly and efficient manner and Mr Hussein and his team undertook the surgery very effectively in just over 10 minutes, communicating well at all stages in the process. From start to finish all was completed in just over an hour. My pre-op anxiety was totally misplaced! Well done to all concerned! Have no hesitation in coming here.
March 2023 by jenny boldy
I have had both eyes done within two weeks. The treatment was first class as were the staff. I was made very welcolm and felt really at ease from the start to finish of my procedures. I would highly recommend newmedica if you need eye surgery. Many thanks to all the staff. Jenny Boldy .
February 2023 by Sheila Hutchings
First visit today for pre op assessment. All the staff from reception right through all the procedures are absolutely wonderful. All very understanding & just so nice ? now awaiting an op appointment, but what a great start to hopefully better eyesight.
February 2023 by Margaret Martin
I had a cataract removed two weeks ago! Very nervous...but no need to be! The whole experience was really nothing to worry about. The team at Newmedica are just so kind, caring and professional, from the moment you walk through the door. Everything is explained to you and you can comfortably ask any questions! Thank you Mr Usman Hussein, I am getting used to a whole new world of vision and colour.
February 2023 by Spencer Pople
My mother had Cataract surgery from Mr. Hussain and his team at Newmedica. She could not fault the procedure and experience. I personally have been in the care of Mr. Hussain in an extremely high complex surgical journey. I couldn't have asked for a better Consultant to be in the hands of. Mr. Hussain always treated me with the upmost care, respect and support to both me and my family. Believe this or not, this man literally saved my eyesight and turned my life from a very dark place to a happy one. I would have absolutely no hesitation in ever recommending Mr. Hussain. Forever grateful.
