9AM - 5:30PM
41 Tavern St
Mobile Phones And Accessories
“Broke my screen , decided to upgrade my phone , Mel was amazing ,she took the hassle out of me being stressed and breaking my screen , she got me a great upgrade , transferred all my stuff from my old phone , she was friendly , so helpful , 02 well done , not many like her about now days that go out there way , thankyou caroline”
9AM - 5:30PM
37/39 Tavern St
Mobile Phones And Accessories
“I visited EE in Tavern Street 3rd April.Luke greeted me.The service was absolutely fantastic.A very caring young man.His help with my phone was brilliant.Very lucky EE to have a member of staff with such a excellent standard of customer service.Thankyou from Janet Minney”
“Had exceptional customer service from Byron in Ipswich. He assisted us straight away. No pressure from him. Just good honest advice and we walked away happy with our product. My brother will be very pleased.”
“Fantastic friendly professional service
After a complete nightmare dealing with Vodaphone online / calls
With the major problem of Vodaphone call centre my change over phone became my worst ever nightmare
I was dealing with staff that I could not understand
So much noise in the background.
Staff that were using google to try to resolve my problems
After a week abroad with no phone working for calls etc
I returned to try again
Same response from Vodafone call centre
Managed to get through to apple support
Great guy after stating all that had gone wrong he tested all to find Vodafone had on there own merit had put me on eSIM
I did not asked for this .
So phone had been disconnected from my SIM card and data roaming and left part connected on eSIM
The apple guy said I would need to visit ipswich store and left details of what was needed
The manager was so helpful and could see what a mess had been made
Within 30 minute she resolved all on my phone
So impressed I called back with a box of chocolate sweets to share
Moral is call into your local store to avoid hours of stress caused by poor staff know adherence
Vodaphone shame on you for employing cheap foreign staff”
“Adela and Winnie at 3 shop Ipswich are two great professional with excellent customer service. Really helpful and knowledgeable in dealing with customers she made me feel very happy! Very smart and brilliant beautiful lady!”