Hardware Stores in Ipswich, Suffolk

“Josh was so helpful in advising me and my husband what we needed to get our bathroom floor and walls done. We managed to purchase some amazing tiles. He was really friendly, approachable and efficient. Excellent customer service yet again from a returning customer ? ? ?”

“Just popped in here for a few items I’d been asked to buy & the lady serving could not have been more helpful. She got my bits & made sure I was getting all the best deals & discounts even helping me with my app. Her great mood was contagious & the whole experience was a good one. 10/10 for Customer Care”

“I order a ladder and standoff for next day collection at the Whitehouse store. MacKenzie phoned to apologise and say it was damaged, then arranged for the order to be transferred to Ransomes. She couldn't have been more helpful.

It's great to see this level of service - such a rarity these days. Top marks MacKenzie.”

“Update: 2025. Still a great store to shop in.

####
Always very helpful staff who are always keen to help, even if you do not know what something is called, you can describe it and they will help find it! Great work.
Stock always seems pretty good as well, very few times have I had to wait for it to come from another store etc.”

“Really handy place to know for all your commercial gear and domestic materials required for everything below ground , very helpful staff in there plus a great location.”

“My second home!! Always in here buying even more tools and even more equipment and also even more materials!! Great place to get your construction bits n pieces, staff are always friendly and helpful and actually spare you some time rather than just rushing off”

“Always a great place to get reasonably priced fixings and hardware. Nearly always in stock or next day delivery if not. Hard to find anywhere that beats them on price for general fixings although they are unbranded.Only 4 stars as I don’t like the trade credit card constantly being pushed. But that’s their Job!”

“Ordered some radiator preserve, F1 how to stop the rusting in your radios? I Picked it up for my son. Sent me a text quality service. It was good. Quick, easy to find. Very polite stuff. Very knowledgeable. Lovely experience”

“Great location for local builders working in or close to town center, 10 mins max from A14 just after the Orwell bridge, great bunch of guys that work there too, full of quality products and tool hire .Plus a small show room showing paving slabs layed on the floor including the current trend of Porcelain.”

“Just popped in to pick up some paint for the spare bedroom, and I have to say the staff there are absolutely brilliant! I was completely overwhelmed by all the colour options, but one of the gentlemen in the store took the time to really listen to what I was trying to achieve and helped me narrow it down to the perfect shade. He even explained which primer I'd need and gave me tips on cutting in around the skirting boards.The lady at checkout was equally lovely.
It's that kind of thoughtful service that makes all the difference. The store itself is well-organised and clean, making it easy to find what you need. Will definitely be back for my next DIY project!”