March 2024 by Kathy
Great service and very friendly
March 2024 by James McDonald
Great customer service and great sofa. Highly recommend especially when dealing with Chris
March 2024 by Mofor Tazoh
it was a lovely experience. Mo was very helpful and patience explained everything in detailed. We are extremely happy with our order.
February 2024 by JANET HOLLOWAY
EXCELLENT SERVICEI took my mum to the store and she ordered twonew sofas.Alan our sale consultant was very helpful and friendly not pushy at all .Thank you .
February 2024 by Simon Bradford
Alan Townsend helped us to chose and find and purchase a bed?.he was extreme polite and helpful.
February 2024 by Julie Pryke
Hi we saw Chris Hunt in store on 1/1/24. He was very helpful and he also very kind. Advised what we needed and sorted it really quick. Just hoping now everything will arrive mid to late February like he told us.
February 2024 by Jenny Walker
We bought a bed from furniture village in Ipswich almost 2 weeks ago now. I was a little sceptic at first as always with sales men but in this instance the proof is in the pudding. From setting foot in the door we automatically felt welcomed. Chris Hunt who managed our purchase from start to finish was simply outstanding. His advice with regards to the right mattress has changed our sleeping habits for good. From someone who suffers with a spine condition, Chris' recommendation and guidance through buying the right mattress has left me sleeping the best I have in years!Furniture village this ex forces gent is a true credit to your brand. True professionalism with some cheeky banter left us with an experience that saw us return to store on several occasions since.Thank you to Chris and the team for our new haven.
February 2024 by Sue Theobald
The Staff were very helpful and we were very pleased
February 2024 by Chantelle Balls
Purchased 3 pieces of furniture for our hallway. Chris was really helpful, very smart and approachable. He was a delight to spend time with in the process of our order with fun and banter between all 3 of us. It certainly cheered us all up making our shopping experience memorable. Shane Webb is their Sales Manager who was equally helpful and professional. He should be very proud of his staffing Team at Ipswich Furniture Village. Well done guys we will definitely be back and would recommend you highly.
February 2024 by steph evans
The general manager Mo from Ipswich store has be brilliant in dealing with a problem that we had. His communication skills are great and he kept us updated throughout. Customer service has been outstanding and he went above and beyond to resolve our problem. Would highly recommend! Thank you again Mo!
February 2024 by emma newman
Alan fantastic saved me money and very friendly
February 2024 by Maria Sare
We just purchased lovely sofa and chair from here, Alan was very knowledgeable and helpful pleased we visited here there is a very good range of furniture too
February 2024 by Danielle Wyartt
Served today by Alan who was friendly, warm and welcoming while have excellent technical knowledge of the Cinemax media sofa. When very busy with customers he ensured that he returned to us still remembering our requirements and we were able to get the most fantastic sofa! Went out of his way to amend delivery dates to suit the purchase of our new house.
January 2024 by Graham M
What great customer service. I went into to look at dinning room furniture and the sales person Sheikh Hussain couldn't have been more pleasant and helpful.He was so friendly he gave me confidence to purchase an expensive range of furniture from Furniture Village.Very highly recommended.
January 2024 by Dominique Tuffey
Second time dealing with Keith and it was truly a pleasure . Didn?t feel pressured to make a decision but found the information he provided allowed us to make the right decision. Will go back in the future !