Eyewear & Opticians in Ipswich, Suffolk

“Jo and Tom gave excellent customer service. They were both friendly and knowledgeable and did not hesitate to answer the questions I had. I have been using the Tavern Street store for 20 years now and hope to keep using it for another 20 at least. Wouldn’t go anywhere else.”

“Had a problem with my contact lenses so made contact online. Abbie (I'm hoping I've spelled that correctly) kindly called me back within hours and explained the situation. She also managed to come up with a resolution. It was really appreciated and great customer service. Generally I have good experiences when I attend the store, staff are polite and helpful.”

“Pre-surgery tests were arranged well, staff at the Ipswich branch are so helpful and communicate very well! Happy to help with any queries. Very good team there, also for my aftercare appointments and also no bother when rescheduling my appointments around me!”

“Very friendly and helpful staff - Ok not the cheapest for glasses but I think you get what you pay for here. Never been a bother to pop in and get my glasses adjusted if needs be and I haven't been oversold a product like some other places either.”