March 2024 by Brigitta Simon
Their customer service is absolutely useless! Rude, painfully uninformed and honestly just a waste of time! If you can, order everything online to mind the painful "customer service"
February 2024 by Sarah A
Good service and helpful staff.
February 2024 by Rodney Button
I ordered the parts required on-line and collected them the following morning. The parts were ready as promised and collection was easy.
February 2024 by Aaron Mazenge
Great service. Plenty of options instore
February 2024 by Erik
Very slow service, they have two computers but only one guy at the desk, slow at picking the parts. Allow 10-30min in and out
January 2024 by Cosmic
Staff friendly enough. Wasn't busy sat AM. so in n out 15 min. Car parking wasn't particularly easy. Can see it being a mission on busy work days.
January 2024 by Rod Farrow
Excellent advice given concerning front windscreen wipers I required, friendly staff amd price was good.
December 2023 by Julia
Quite rude and dismissive - do not recommend going here if you don?t know exactly what you want/need. You?ll have wasted a trip and walk out feeling foolish - it?s very telling when people who are knowledgable about something you aren?t make you feel less than instead of taking a moment to help. I?d recommend taking your money elsewhere.One star because there isn?t an option to leave zero.
December 2023 by Charles Rayworth
Only one staff on counter. Very long wait!! Parts in stock means in the company not necessarily the branch!!
December 2023 by Janine Hale
Good staff
November 2023 by Matthew Pokora
Whilst I can't fault their stock levels, and the chap behind the counter is ALWAYS very friendly and helpful, I'm sure the guys getting the stuff off the shelves are actually walking backwards and possibly blindfolded. They take SO LONG. Are the parts being made out the back as they're ordered?? 5 people waiting for their collection in front of me. And yet the office in the back is full of people nothing...
October 2023 by scarcie I an I
Great place, phone ahead first and they will have what you need ready by the time you get to the shop, well spoken and eager to help everytime
September 2023 by Nick Fairs
Very helpful. The computer system seemed to be working very slowly but that might have been a glitch on the day
August 2023 by james moore
Staff know what there talking about good place to get parts
August 2023 by Robert Plumb
I put in a simple order for 2 N/S suspension arms for an Audi A6, called into the branch to collect the arms to find they?d ordered a N/S and an O/S. They luckily had the arm I needed at another branch. I left them with the O/S arm and took what the paperwork said was the N/S, I got the car on the ramp in the workshop to find that they?re paperwork was wrong and I still had an O/S arm! I quickly phoned the Ipswich branch to explain the problem, I was told the correct arm would be delivered to me along with the arm from the other branch. The driver turns up with only 1 arm! I then have to phone the again and they said they?ll send another driver with the arm and they?ll be with me in 30-60 minutes, 90 minutes had passed so I phoned them again to be told that they can?t find the arm which they had at 9am and that I?d now have to wait until Monday. This then leaves me with an angry customer who can?t have his car back today as planned! Safe to say this is the last time I shall be using Ipswich Euro Car Parts