September 2025 by CloFloArts
Yeah, cant say I'm all that happy. Never pleasant when you're given attitude for simply returning something.
(That disc I returned snapped in two pieces when it was put in for testing and cleaning.)
Maybe sort out the conduct of your employee's. I didnt go in with a bad attitude, I simply wanted to return something that CLEARLY should not have been out for sale. Check all the discs, do you? Your words, not mine.
You clearly didnt, otherwise you wouldnt have out a game out for sale that looked like someone had tried to operate on it with a blunt scalpel.
September 2025 by TJ Hay-green
Very nice shop excellent severs
August 2025 by Pourya Manouchehri
Friendly staff, good prices
August 2025 by Kai
MR BEAAANNNNN
July 2025 by Leroy Campbell
A good place to shop
Amen
May 2025 by Hannah Knight
Pants. Second hand in here is often more than brand new
March 2025 by Fletcher Rayner
You scammed me and gave me a dodgy wire???
March 2025 by Desmond Wigfall
Nice staff reasonable prices
February 2025 by Peter Gosling
Unused tablet dropped off after having booked it in online. I selected grade B even though it was completely unused but out of the box as I know from experience CEX like to knock items back at least one grade from the guidelines they give online. Received a call saying it was bent. It certainly wasn't and this surely would have been picked up in store when handing it over when the guy serving me took a good look. I won't be returning since I noticed they were selling grade B versions of the tablets my children use at the same price I bought them new 18 months ago when they were launched!
January 2025 by Els
Great selection to choose from
January 2025 by Mick A
Staff are helpful and friendly.
January 2025 by Maggic Service
Very bad experience today, I left a brand new PC newer open! to test. They offer 15% of the original value, so ask to return the item.
All wrapping, not there, all other things push in to the box like rubbish.
Is not like brand new anymore ?
November 2024 by DM Ben
Had exceptional customer service from Byron in Ipswich. He assisted us straight away. No pressure from him. Just good honest advice and we walked away happy with our product. My brother will be very pleased.
November 2024 by Guy Murray
Bought this from CeX recently and is completely unplayable due to the fact that all BF2024 once used are not playable in the second hand market. CeX KNOW for a fact that once this has been used it cannot be resold and used by another person.
Yet they have knowingly sold for profit a game that they know full well is useless.
BEWARE GAMERS.
The network key is used from brand new and the game is useless once this has been accessed so not worth buying second hand. CeX will know this.
The usual reply will be posted by CeX attempting to defend this deceitful practice.
I will be reporting them to the OFFT.
September 2024 by George Pitts
I enjoyed my time coming to cex ipswich. Had a lovely smell of bo but was good overall. Got myself a couple Kirby games and got planet coaster with the store credit i got for my iphone 6s. Staff member Liam who served me wasn?t the nicest, here is me on the walk back