February 2024 by ellie sayer
Terry at the Ipswich branch is absolutely great and wonderful with customer service
February 2024 by Andy
Very disappointed.Had a salesman come round to do a quote.Needed carpert/underlay.Metal runners and accesories etc. Was given a price without the breakdown of costs.Wasnt told how many sq metres i would need of carpet wasn't told how many square metres of underlay needed or seperate prices of accesories, all I was given is a price of what the whole job would be. I asked for a proper quote and was told No. Which seemed very odd, was also told i would be given 50% off and a further 25 % off but had to accept the offercin 2 days otherwise the offer was off the table. After speaking to other people who use carpet right ,they told me dont and also said "did they offer you 50% plus 25% offer lol" apparently they use this sales tactic alot, fair to say i wont be using a company that doesnt tell you a proper breakdown of costs. Just to add i went to Tapi carpets 100% perfect and gave me a full breakdown of the Sq metres i would need and the cost.EditREPLY TO OWNER,Lame response and very generic to a point that reponse is more of an insult
February 2024 by Kevvy gigabyte
Terry was amazing. He made sense of my partner's terrible drawing, and advised us on a better suiting product than what my partner wanted to pick. Top tier service
February 2024 by Sandra T
Excellent experience. We were served by Terry Read which was honest with us and got us the best deal. Plenty of choice at very reasonable prices. Would definitely recommend :-)
February 2024 by Corrine Hovell
Friendly & helpful sales assistant
February 2024 by Ian brain
Linara was excellent, really knows her stuff. Great service all round.
February 2024 by Joe Nye
Staff are lovely
February 2024 by Rachel Fortnum-Adams-Adams
Excellent again. Thanks Terry!
February 2024 by Ryszard Pozarycki
Amazing service and very helpful sales people! Highly recommend
February 2024 by Loren Brown
We had a really good experience with Theresa in the Ravenswood branch recently, really helpful and friendly lady. Would recommend going to her if you have any questions or what?s best for your home and your budget. Thanks for all your help Theresa!
February 2024 by Tony GIBBS
Linara was a very pleasant lady, very patient and I felt very comfortable with her, she was very professional, Thank you.
January 2024 by Daniel
Friendly, polite and helpful when choosing our products.
January 2024 by Sarah Clarke
Very friendly, helpful staff. Did all discounts possible and promised to match any other quotes. Highly recommended. Special mention to Theresa for her help.
January 2024 by Alexander Reach
Great service, friendly staff
January 2024 by Mahfuza Siddiqui
We had an absolutely lovely experience! Were greeted by the wonderful Theresa, who was so patient, understanding and just extremely welcoming: thank you for taking the time to answer our (many!) questions, giving us much needed advice and just being all-round great, very much appreciated ?