January 2024 by Ken Andersson
Rude unhelpful and totally inconsistent. I have been in many times over the years and seen people in there with well behaved dogs. Today on my first occasion with my well behaved border terrier I was very curtly told ?no dogs allowed?. No sign on the door, no niceness just ? no dogs allowed?. Halesworth has more dogs than people. I can go into the bakers, pubs, Coopers, newsagents etc but can I collect a prescription from boots, no!! Will never ever use again. Perhaps it?s a case of if your face doesn?t fit you can?t come in. Terrible people with an awful attitude. Oh and by the way the staff need to go on Diversity training, they always assume I?m married to a woman!!!!
January 2024 by Gloria Richardson
Why can I never get through to Boots on the telephone? I've tried on numerous occasions, first thing in the morning to mid afternoon but they never answer the phone. Several of my friends have had the same problem. Not very satisfactory Bootsl
October 2023 by Katherine Wilson
Such a sad and sorry, old fashioned shop. The poor lady behind the till was having to deal with a rude, abrupt and unhelpful pharmacist. I went in to ask for something fairly common, but was told they didn't have any. The pharmacist then proceeded to answer my questions in a short, unhelpful, impolite way, via the lady at the till - although I could see and hear the pharmacist myself! Very strange. I won't be back, despite always preferring to support local.
August 2023 by sarah b
Not great was shut for lunch
July 2023 by Sian Kett
Really annoying that they close for lunch times between 1-2pm. Came to collect an online order on my lunch break , these times should really be online . Baffling that they close for an hour. How are working people meant to use the store when you close for an hour everyday .
June 2023 by Joanne Hiron
Clean tidy. Needs to open more Tho as seems to be closed a lot lately
May 2023 by Matt Barnett
Drove all the way there for it to be closed between 1-2pm. Update your opening times.
February 2023 by Sheila Ash
often shop is shut bec there's no pharmacist. I understand why pharmacy has to close but so inconvenient when it's on a day when you need just the shop side or when you have nonpharma click&collect parcel to collect. Happening more and more :(
December 2022 by Emily Kernohan
I have just been to get 2 lip balms and was told ?we are shut between 1-2pm for lunch? even though i had 5 minutes. So I would have to wait 1 hour when I could have been in and out in less than a minute and it still wouldn?t have been 1 o?clock? I just think it?s crazy in these times, I work in hospitality myself and every penny counts. People baffle me they really do.
December 2022 by Andrew Dyne
2days before Christmas arrived in Halesworth and to my horror left my Metformin at home, very helpful pharmacist managed to prescribe me some for the festive period.Thanks
October 2022 by Josh Knight
Every time i want to go down there to get tablets or occasionally get baby stuff, they always some kind of problem. (Closed today due to operations difficulties). Saw this notice last few weeks saying same thing. Today needed nappies and it was closed for same reason. 2 stars would be mean as only complaining anout it not opening also it is closed for lunch all time. No need to close the shop, you got staff there.
October 2022 by shaun gregory
Very friendly and helpful
July 2022 by jason hadingham (Bad Influence Uk)
lady behind the till was very helpful and polite.hence the 2 stars or it wpuld have been 1.but thats as good as it got.extremly slow service woth high cues.shuts at 1 which isn't needed then there is a abcklog of old people waiting to get seen which again is a long time to then get sorted out..expensive items.not worth a visit unless really stuck for options.
June 2022 by Sarah Last
Top notch service and products
May 2021 by Muttley
Friendly staff nice clean shop
