March 2024 by Steve Dann
Was a nice stay, pity the rooms are not soundproofed more as could easily hear next doors tv and conservation's etcRooms: Thin walls but comfortable.Nearby activities: Close to the townWalkability: Not too far to walk to the town
March 2024 by Beth Hinton
We would like to say a massive thank you! We held our wedding at the Orwell hotel, The staff were incredible and went above and beyond to ensure our day was amazing! We stayed in the Deben suite which was clean and tidy, nothing was too much trouble for the staff, even breakfast in bed! The food was amazing, all our wedding guests were very impressed with all of the food. Thank you again and we will be back for Sunday lunch and any future events we may have.Rooms: We stayed in the Deben suite, clean and tidy. No problems.Food & drinks: We had 3 course wedding breakfast, food was spot on and very tasty also massive portions.Hog roast for the buffet was amazing!Full English breakfast was also very nice
March 2024 by Corinne Bell
Sunday roast was the best we have had for a long time. Rooms pleasant if a little tired carpets and furniture but very comfortable. Staff extremely helpful and friendly, last minute getaway for a couple of days and not been to Felixstowe before would come back.
March 2024 by Sam Pattani
Poor decor and cleanliness of rooms, shower was awful no pressure or proper temperature control, boiling hot then cold then boiling hot again. Attempted on several occasions to order room service no answer from reception.Funny smell in lobby and I was only greeted by any staff once and that was at check in otherwise ignored.
March 2024 by Ritchie Hicks
Pay your staff you horrible specimens!!
March 2024 by jayne richardson
I have stayed here in the past and was very disappointed with the state of the place but they do seem to of madeRooms: Old and in need of updating but the beds were really clean no marks.Nearby activities: It's Felixstowe lots to do xWalkability: Depends how fit you areFood & drinks: Food and drink were fine.I didn't eat a evening meal there this time but last time it was lovelyNoteworthy details: Young staff but all very helpful and nice. They deserve praise
February 2024 by Carol Montague
Rooms: Our comfortable, clean and tidy Room was adequate for an overnight stay in Felixstowe. Being at the rear of the hotel, it was away from the traffic and quiet, so we slept well.Nearby activities: Situated at the top of the high street, The Orwell is handy walking distance to many shops and amenities Felixstowe has to offer including the beach about 20 mins brisk walk away.Walkability: The main shopping area is flat and pedestrianised. There is a steep walk down to the beach and promenade and take your time to saunter or run up the hill depending on your fitness levels.Food & drinks: Excellent choice of food and drinks. Generous and well presented portions of food from menus catering for all tastes and dietary requirementsNoteworthy details: Would we make a return visit? Yes. We have stayed here a few times now and would have no qualms about returning for another visit sometime in the future
February 2024 by Gary Campion
Disgraceful service and attitudeNoteworthy details: Bad attitude
February 2024 by Rebecca Winter
Myself and a large party thoroughly enjoyed our Sunday roast at the orwell. We havnt booked and was unsure on availability. Luckily for us, the staff welcomed us all in to enjoy a delightful sunday lunch. The staff was amazing and very helpful and nothing was too much , even a meet and greet from the cheif himself . Hotel itself is stunning . Food was A* , all in all a Lovely time . Would highly recommend ?
January 2024 by Ian Willoughby
Went for afternoon tea. Great service.Food & drinks: Afrernoon tea was great.
January 2024 by Carlos Ross
Hotels nice but had to leave early because my dad went into intensive care and I've had 3 phone calls in 24 hours after telling them this about settling a £7 bill. I said I'd call back the first time once things have settled a bit and I've been called twice more in 12 hours about this bill. Lady had no empathy on the phone and was more interested in clearing the account so they can free the room up as she stated WHILE I'm at the hospital. Never going again after this I've wasted 90 quid which I accept is my problem and have not asked for a refund but being hassled like this 3 times in 24 hours for 7 quid is a joke. Every contact I've had I've explained the situation but everytime they called they didn't know? Not impressed and stressed enough as it is. Going to my local newspaper to see if they want to make a story of the lack of care the orwell hotel has for its clients.
January 2024 by justin sparks
Had the Debden suite,, very dated but that is part of the old hotel, a few decorative issues but a cosy stay and very nice feel bed comfy and room spacious with separate living room.
January 2024 by Lynn Chesnalavage
We visited orwell Hotel for the new year we were made to feel welcome. The housekeeping staff were fantastic. They worked so hard in keeping the rooms neat and tidy the breakfast was really nice we took family for a meal that was great as we all enjoyed it over all our stay was great just the hotel needs a bit of tlc but we still enjoyed our stay thankyou to all the staffRooms: Our room was not bad. Certain bits need a bit of tlc ..Walkability: We had a walk around it was nice so many shops to look around.Food & drinks: The food was great. We enjoyed the variety they had to offer
January 2024 by Jonn Quantrill
Could do with a few pounds spent on renovation and modernisation but if you like that sort of thing, then it's perfect. Had afternoon tea and it was lovely. The staff were friendly and attentive and as its a hotel there's a large carpark available.
January 2024 by mark wade
Rooms seem tired and dated, plus attention to detail needs concentrating on, e.g. our double room on had 1 cup in which to make coffee, large stain on bedding etc.A 2nd cup was requested from the night porter, but due to his poor knowledge of English, he had no idea what I was asking for.I would think twice about booking this hotel.
