March 2024 by Adam Suchocki
After dealing with an absolutely unreliable agencies we were nicely surprised and well impressed with Felixstowe Leaders team's approach. Olivia, our Agent, is dedicated to her job rising the standards for the industry. She showed a lot compassion to her work, a lot of empathy and understanding to tenant's needs and proved professionalism at every step of letting process. Always in good mood, polite and patiently answering all questions ... even if asked the same one for a tenth time :-). She was well supported by Marcus and Carlene. Thank you guys!
March 2024 by michael stollery
Carlene Bak is our Property Manager and does an excellent job in managing the letting of our two properties.Her response time to emails or phone calls is impressive and our impression is that she really cares about giving us a first rate service.At times,the systems that Leaders have in place for such things as work orders or retentions give rise to unwanted problems. It is reassuring to us that we have Carlene to sort out these problems quickly and efficiently when they do arise
March 2024 by Sophiá
The absolute worst estate agents I've ever dealt with, rented a home here in the past couple years that within weeks was full of black mold, water pouring through the ceiling and into electrical outlets/the fuse box, I regularly had a flooded kitchen, porch and dining area every time it rained, the plaster was soaked through and would just fall off as well as nails sticking out of floor boards and upstairs neighbors who also rented from the same place playing loud music, smoking in my porch & being threatening and abusive all the time, the estate agents did nothing, never even investigated or came over to inspect. I was left thousands of pounds out of pocket due to water damage & terrified of violet neighbors.My landlord would turn up unexpected, and would invite various trades people over to do work on the place without telling me while my valuables were on display. Varrious staff members were rude, unforgiving and incredibly disorganized, they never knew what was going on and left me sat in a car for 7 hours because they forgot to do my paperwork on moving in day, 8 months of a horrific property that was originally presented to me with no issues whatsoever...Nothing was ever rectified till I threatened to get a damp inspect in and was then told to leave immediately. Absolutely appalling, would never ever deal with leaders again, ever.
February 2024 by marc betts
Leaders are a very proactive letting agency . Well recommended .Thanks to you and your team ?
February 2024 by Becky Knights
First time buying our first family home and it was made less stressful thanks to Liz. She took us step by step and was an amazing estate agent
February 2024 by Heather RANNER
Very professional and quick service after having been with another agent with hardly any viewers. Leaders managed to get a buyer within about 2 weeks. Sale completed mid November. Very happy customer.
February 2024 by Andrew Harrigan
We recently sold our house through Leaders in Felixstowe and would definitely recommend them. Liz did an excellent job of keeping us up to date throughout the whole process and we really felt like she took pride in her work and cared about us a clients, if we move again in the future we would have no hesitations in using Leaders. Thanks guys!
February 2024 by Kamil Arbudzinski
Very helpful and supportive, not a single complaint or issue. The leaders team is great!
January 2024 by Holly Wallace-Langan
I have nothing but positive things to say about these guys! From the very start we were looked after by Olivia who gave us a great show around of what would eventually become our new home! During the application and referencing process, Olivia had brilliant communication with us and was consistently polite and personable!Nothing was too much for Olivia and I?m really pleased she was our agent for this move.Massive thank you Olivia!!Also a mention to Marcus who, in Olivia?s absence, got our application process started and was very polite!
December 2023 by Luke Barnes
Liz was absolutely great and very patient. We had a nightmare with solicitors, but she was always on the ball keeping me informed and constantly chasing to get the sale through. An absolute pleasure to work with and credit to the business. Thanks Liz.
December 2023 by Jenna Silk
Lis and the team at Leaders were an enormous help in selling our home in such a tough market. Lis couldn't have done more for us when we had such uncommunicative solicitors to contend with. We'd still have weeks ahead of us despite being chain-free from all parties if it wasn't for Lis keeping things moving and chasing all sides. Lis was so flexible with communication when I was in another part of the world with a weak WiFi service, but still kept me well informed nonetheless. Leaders did all of the viewings for us, a huge help when working away or for those with awkward shifts. Can't thank them enough!
November 2023 by V FC
Stay away. Very unprofessional and certainly time wasters. Not the first Leaders branch I have had bad experience with. They seem to have this low level of standards.
October 2023 by Cherie Harper
An amazing experience with Leaders Felixstowe! In particular Olivia and Marcus who were always there when we had any questions and to make the process fast and easy for us. Both were always incredibly helpful, polite and all round fantastic. Thank you again! Faultless ??
October 2023 by Julie Meers
Having been looking on the market since Jan 2023 for our next home and dealing with numerous different estate agents who were ok, we found what we hoped would be our new home in Felixstowe. On contacting Leaders an appointment was arranged to view the property with Liz. From the first viewing to the third viewing Liz has been an absolute star throughout the process with her knowledge of the property and the local area. 10 out 10 to Liz, and a massive thank you to the rest of the Leaders team.
June 2023 by Ogunniran Joseph
Great service was provided by the staff, most especially Lind and Liz. Highly recommended firm to work with
