March 2025 by Obsidian Rift
Pretty average, but okay.
February 2025 by Jackie Goring
My husband and myself came here yesterday, as we walked in, we was welcomed to a almost empty cake display, almost empty sandwich display & this was at 13.30, I was sat whilst my husband was get our drinks, he stood for 15 mins waiting, there was 2 staff behind the counter & one floating around in her coat, went to use the toilet & was shocked for a Costa coffee shop, there was urine over the floor, soaked urine tissue on the floor by the sink & urine had covered the toilet seat, a young member of staff went in there (we was sat facing the toilet) she picked up the wet tissue & threw it in the bin but then still left the toilet in the state, she had no gloves on, she went straight behind the counter & got herself a drink(still unwashed hands) never have I been in such a disgusting Costa & with very unprofessional staff.
January 2025 by Sulthana S
Hot chocolates are really not hot, after 2 sips it becomes cold drink . Or else I would have given 5 stars.
January 2025 by Samuel Trenter
Understaffed and very slow staff
Often no cups or glasses
Sometimes no cream
Often quickly running out of sandwich?s/food
October 2024 by Jema Hill
highly recommend staff are so lovely and go above and beyond
October 2024 by Air? Illek
Popped in to grab a lunch and have been nicely surprised by 50% off for sandwiches. On top of that Chai latte was absolutely delicious. No waiting inside. Nice and tidy. A bit empty with cookies and muffins, but not that I was looking for one anyway. Nice and tidy inside. The only downside that even with 50% off for sandwiches, getting one and a regular coffee I still paid £9. Makes no sense.
September 2024 by John Lewing
Great well made coffee from this Costa.
September 2024 by Anthony Austin
It's a Costa... most of us love a Costa right.
Staff at this one are always nice.
September 2024 by CITY OF COLCESTER OO Gauge Model Railway
As Costa branches go, this looks a little tired. Polite staff, a good vanilla Latte and bacon roll, perfectly acceptable, but the branch was having air con issues when since it was already a warm day outside just made it uncomfortable to sit inside. It wasn't the fault of the staff, they have to put up with the same heat and still do a job, but like I said, the branch looks tired so maybe a refresh and a new air con unit will improve it as its the only reason why I've marked it down...
September 2024 by Neil Keeping it real
Overpriced food that is not worth even half the amount they charge and a constantly ongoing problem with the ice machine pretty much every summer there never seems to be iced coffees available here surely a big company like this must have a stock of replacement equipment...neros is the place to go friendlier staff in there to..
August 2024 by Gina Cleere
Great Costa, helpful and friendly service. Good amount of seating inside and out. Toilets were ok cleanliness wise but smelt very nice, like bubblegum
July 2024 by KEITH Hammond
Product up to the usual good standards but staff seemed totally disinterested. Not the usual smiley happy greeting.
June 2024 by Timothy Smith
I go here fairly regularly, staff are friendly and the coffee is good. Would definitely recommend if in the area.
May 2024 by Graham Mackay
Over priced
May 2024 by Reuben Taylor
great salted caramel frappe
