March 2023 by Google user
Waterstones was exactly as you would expect...... Books and more books. Also, a nice selection of board games and other items. I must admit I shop in there on a regular basis and have always found the staff to be friendly and helpful. When needed they have pointed me in the direction I required and so on.
March 2023 by Andrew Tuley
Waterstones was exactly as you would expect...... Books and more books. Also, a nice selection of board games and other items. I must admit I shop in there on a regular basis and have always found the staff to be friendly and helpful. When needed they have pointed me in the direction I required and so on.
January 2023 by Garry Lockwood
We went on the spur of the moment. It was a excellent experience. My nineteen year old son said he could spend a whole day exploring the mass of books, then he would like to go back again and again just to get lost in the world of literature.
January 2023 by Photodolly
What isn't there to love about a book store? In Bury St Edmunds we're lucky enough to have two Waterstones, one in the modern Arc and the other in the historical market square. Different in looks and size, one thing they do have in common is they are both bursting with books. The staff are passionate about books and the stores work together, so if you can't find what you're looking for always ask because they'll check the stock in both stores for you ?
January 2023 by Demi Willett
My favourite place for books, staff are always so helpful
December 2022 by Dirk R De Boer
Great selection of books, fantastic layout, really helpful staff.
December 2022 by Vic Coop
Brilliant staff and wonderful selection of book and stationary for every interest.
December 2022 by Eric Warner
Great choices well laid out. Easy to browse. Better if a few chairs were provided.
December 2022 by Jen Weaver
Always love a book shop, and although this is a very large, modern book shop it strangely gives the feel of a quaint old fashioned shop. I usually find everything I am looking for.
November 2022 by Rachael Godfrey
Wonderful bookstore tucked into the Arc shopping center. Helpful staff and great selection
November 2022 by Tricia Uk
Was incredibly disappointed to see no display for Black History Month. When I asked the staff I was greeted with blank stares and just a response of 'We don't have one'.Needless to say, I spent my money elsewhere.Waterstones you need to do better!#diversity #inclusion #BLM
October 2022 by Andrei Trimbitas
I love the personalized, handwritten notes with thoughts on some of the books! A wonderfully archaic refuge from the noise of town.
October 2022 by David Masters
I know, I know, independent book shops are the best and this is part of a chain. However Waterstones BSE, does have a wide selection of books, of every genre, the staff are super helpful and really very knowledgeable of their wares. The staff actually read some and leave a mini review on some books. The shop is well laid out and there is an occasional spot to sit and stay for a while. There is a lot to like even if it is not independent.
October 2022 by NightElfEmma
The staff in this branch are always so wonderful and friendly, and super helpful! One of my top favourite Waterstones branches to visit
October 2022 by Andy Price
Always a pleasure to visit either of the branches. Visited the ARC one today. Friendly member of staff .. who was interested in customer service ..how nice
