November 2023 by Chris Cunningham
Helpful & engaging staff already prepared to assist. Makes shopping a rare pleasure.
October 2023 by Danny and Cris Travel
Beware! You will receive a parking fine for spending over 90 minutes here - even if you spent time in store. New rules were not obvious, it was much better before when they had the barriers.Penny pinchers!
September 2023 by Rodger Marty
Great selection of everyday staples and healthy foods. Courteous staff and very helpful. Large parking lot but usually busy. We left our car in the Arc garage and carried our groceries back.
September 2023 by Stephen Graham
Very clean store.Free Parking available with some electric car charging points available as well.Good selection of fruit and veg.Fresh sushi counter in store as well.Good selection of meat and cheeses.
September 2023 by R W
I usually use my local Waitrose in the evening after 6pm when I need a few items.Often the only checkout open will have a young male, while not surly they make it clear they would rather be somewhere else.Tonight only "10 items or fewer" was open and the long haired young lady scanned my items with one hand while combing her hair..
August 2023 by Mary Cook
It's a Waitrose. Parking is tight but it's free for 1 hour 30 or 2 hours if you use cafe and ask for an extension.The fish counter and meat counter are pretty good. Fresh fruit and veg is very over priced and should be ignored in order to go to Burys v good market (park at Arc Centre) . If you want Sushi don't buy it at this Waitrose it's better done and better priced at Sakura restaurant intown. This Waitrose Cafe has tedious piped music which detracts from the otherwise fair to middling ambience and adequate menu. Toasties are odd here managing to be scaldingly hot and soggy in the middle because they're warmed through rather than toasted. No hint of crispness or crunch just mushy. Better Waitroses in other places but this one suffers most from its site and tight parking. Having said that you can get there on foot from town so you can avoid parking here. The Bury St Edmunds Sainsbury's is much worse, terrible layout bad parking so it looks v good by comparison.
August 2023 by Ryan Taylor
Waitrose is an exceptional supermarket that provides a top-notch shopping experience. The store offers a wide selection of high-quality products, including fresh produce and premium groceries. The well-organized layout and friendly staff create a pleasant atmosphere while shopping. Although prices may be higher than some competitors, the superior service and product quality make it worth it. Overall, Waitrose is a reliable choice for those seeking a premium shopping experience.
August 2023 by Craig Solo
This is a great clean and tidy Waitrose with a wide range of stock, and friendly staff. There?s cosy cafe and customer toilets.
June 2023 by Jon Frost
Good store with lots of choice. Wish there was one nearer to me!
May 2023 by Redvers Paterson
It is with great sadness that I have to end my relationship with Waitrose. I have enjoyed their fine food and wine for many years. However when they enter a pact with the Orwellian nightmare that is Britannia Parking and fine you for spending your hard earned cash in their store, then I am afraid it is time to say goodbye.
April 2023 by Ian Richardson
Always a good selection of food here and the cafe is a nice place to sit eat and chat
April 2023 by William Birch
How to lose friends and alienate loyal customers - beware new parking regime of 1.5 hour limit (why not a round 2?). I just got a ticket for squeaking over it. I miss the friendly attendant who checked your receipt. I have spent a fortune in this store over the years, I will now actively avoid to recoup my loss.
April 2023 by Jen Weaver
Good shopping experience, if a little on the pricey side. Lots of good choices including a very extensive vegan range. I even found vegan haggis! The coffee shop has been redesigned and is a very pleasant area to sit and take a break from your shopping.
April 2023 by MKECBS1
Beware, you will be fined £40 for spending longer than 90 minutes for parking, even if you are in the Supermarket, so don't bother supporting their café like I did!Great way to reward paying customers, giving them a parking ticket. Genius move by Waitrose.
April 2023 by Joyce Stoddart
Enjoy shopping there, staff helpful and courteous, parking now better.
