March 2024 by Hannah Erickson
I arrived around 630 in the morning and the store was closed. There were two people waiting outside and I asked if they were waiting for the store to open as well and they said it should have opened 30 minutes ago and the person to open the store should have arrived 90 minutes ago. I waited until a little before 7 when someone finally arrived, opened the store then walked in and locked the door. I stood outside and waited for him to open the door several minutes later and I asked what time they normally open and he mumbled something and walked away and ignore me until I left.
February 2024 by NightElfEmma
Have had a number of experiences recently where I have used this store for the Evri machine, placed labels on my parcels, queued for 10 minutes only to be told they're not accepting parcels.Then am greeted with a couldn't-give-a-toss response from staff when I express that they should have a sign next to the machine to let customers know they're not accepting parcels so I can NOT waste my time queueing, and take them elsewhere.Shan't be using the location anymore and would recommend to locals to go elsewhere if using Evri.
September 2023 by Chansgray Chansgray
Dreadful, couldn't care-less staff.Went to use the Evri returns service only to find it out of order YET AGAIN. Staff were fully aware I was trying to use the machine for several minutes, standing within 3 feet of me having a good old natter, and not one of them had the courtesy or common sense to advise me accordingly. It was only when I had to interrupt them and ask for help that they broke the bad news. There could have at least been a sign indicating the machine was out of order (professionally printed or hand written, I don't care which).I feel they failed the very basics.Won't ever be coming back.Do NOT recommend this establishment.
September 2023 by Paul
There is a lady I don?t know her name she usually works Sunday morning very nice very helpful
May 2023 by O. Q
I've been going to this tesco for years but having moved very close by I now rely on it much more than ever. Everyone in there is always hard working and friendly, I always find what I want and although the self service machines often glitch, that's not at the fault of staff.
April 2023 by Jenny Mill
Lovely staff always happy to help. Store has had refit and it is clean, tidy and easy to find what you need in essentials. Thank you Tesco.
March 2023 by David Cooke
There has been no benefit to the customers in this refit and the prices have gone up. The self service doesn't work the queues are ridiculous. I am informed the upstairs is now wonderful. Suggest you take the short journey to Sainsburys.
December 2022 by Natasha Harper
I moved here 3 years ago and this place was buzzing with friendly and helpful staff, fast moving queues and check out staff packing items for you at the till. Today I had a bag thrust at me to pack own items (I don't mind packing my own groceries, but it has been a friendly gesture before which helped to keep the queue times down and is now difficult for customers to do because of the plastic screens). There is rarely more than one staff member at the tills, who also has to attend to the 2 other self checkouts, whilst the rest of the staff are seemingly stocking shelves or are nowhere to be seen. A few times another checkout has been opened after a staff member has FINALLY rung the bell, only to have the staff member serve one or two customers before disappearing again, leaving the one member to a long remaining queue. The staff turnover seems to be high as rarely do I recognise a face in there anymore. The store has also taken on some postage duties despite there being a post office just around the corner, which further holds up the one manned checkout of 5. Hoping that things will improve.
November 2022 by Natasha 81
I moved here 3 years ago and this place was buzzing with friendly and helpful staff, fast moving queues and check out staff packing items for you at the till. Today I had a bag thrust at me to pack own items (I don't mind packing my own groceries, but it has been a friendly gesture before which helped to keep the queue times down and is now difficult for customers to do because of the plastic screens). There is rarely more than one staff member at the tills, who also has to attend to the 2 other self checkouts, whilst the rest of the staff are seemingly stocking shelves or are nowhere to be seen. A few times another checkout has been opened after a staff member has FINALLY rung the bell, only to have the staff member serve one or two customers before disappearing again, leaving the one member to a long remaining queue. The staff turnover seems to be high as rarely do I recognise a face in there anymore. The store has also taken on some postage duties despite there being a post office just around the corner, which further holds up the one manned checkout of 5. Hoping that things will improve.
July 2022 by A
Been here many times but suddenly none of my cards work. Nobody knows why. Had to leave all my groceries behind after several attempts and visits to various atms.
July 2022 by A H
Been here many times but suddenly none of my cards work. Nobody knows why. Had to leave all my groceries behind after several attempts and visits to various atms.
March 2022 by Katrina Saunders
It's nice to have them be close by but I'm not sure what time staff is meant to be preparing to open as the baked items are neveeeerrr ready anywhere near open time. Will it be 40 minutes later? 50? Makes it really hard to stop by otw to work. If they were more reliable with putting goods out on time they'd get so much more pre-work traffic. But if you're short on time and absolutely need to grab breakfast otw in I'd go elsewhere.* We're at 1hr and 22 mins in today. They managed to just now put out 4 /12 baked items ?????
March 2022 by Kerry-Ann Stock
Absolutely will not be using click and collect here again. Man who served me was so rude I couldn't believe I was spoken to in such an appalling manner. I'm obviously used to the Newmarket vlick and collect system and manners.
February 2022 by Derek Thurgood
Good convenience store with ATM.
December 2021 by Harriet Logan
One of the men working made me feel very uncomfortable! is known to harass multiple girls in my year ! not good enough to have this kind of staff
