March 2024 by Michelle Rowe
Great location to walk into the town, clean spacious room and staff were helpful!
March 2024 by Chris Hale
Rooms were fine, clean and tidy; exactly what you'd expect from Premier Inn. However the food is poor: it is not linked to the usual third party restaurant, but instead has its own; pretty much everything is done in an oven and comes with oven chips. I found the food not at all enjoyable.
March 2024 by G S
Room ok,service ok,great base location to explore Historic Bury st Edmunds.
March 2024 by Madie Paternoster
Booked a few rooms here for a hen do. They managed to get us all on the same floor and even put a few decorations in the room with a couple of bottles of fizz such a lovely suprise. The staff were all really friendly and helpful and the breakfast was delicious.
March 2024 by Simone Hollis
Breakfast is great no complaints.
February 2024 by Mark Goody
Great location, great
February 2024 by Ria Thompson
Had a lovely stay. The receptionist Izzy was so lovely and made my stay even more amazing. I have stayed here a few times and she always goes above and beyond to help customers. :)
February 2024 by Faye Henderson
The room air ventilation rattled very loud and could not turn off. Mould along plinth on bathroom. Bed uncomfortable hardly slept the 2 nights we stayed.! We got told at breakfast the ventilation was being replaced shame they did not make us aware before we stayed!!
February 2024 by Ian Povey
What you would expect from a Premier Inn, good service, very clean and a good restaurant bar area as well. It is close to the town and all the amenities.
February 2024 by colin spash
Good location for the town, staff are very friendly.My only negatives are the rooms on floor 0 are at street level so your curtains have to be shut or you're sitting on a gold fish bowl.Also the fan for the ac is humming all the time even when switched off, so of a night I took the card out of the slot.
February 2024 by Toby Coombs
Tina has been really helpful and very pleasant to deal with.
February 2024 by Dawn Partington
What makes a perfect stay ? The employees who love their job and it shows. Thank you Jennie and Tina. Compliments to the chef who made perfect boiled eggs ? just what I fancied ???
February 2024 by Leon Stephenson
Great service at breakfast by Tina and the team. Unfortunately my room wasn?t cleaned when requested. Location is great and there?s plenty of
February 2024 by lee mellin
Fantastic stay, Excellent location,Tina brightened up my morning at breakfast and was very helpful accommodating my meal choice. In actual fact all staff during my visit have been amazing, thank you so much and I will definitely stay here again next time I'm in town.
January 2024 by Peter Lyng
Great to stay would recommend eating out not at innFood & drinks: ??