October 2021 by Phil Garrod
Not impressed with o2 as a company overall. Brought the galaxy s21 plus on contract. When it arrived there isn't any headphones. But what got me is there isn't a plug to charge it! I get the world is trying to go greener, but that is stupid. And then if I want a plug, I have to buy one from them for £17.99! Also there aren't any real instruments either. Only a quick guide which is no help at all. Come on O2, you can do better than that.
September 2021 by Andras Lazar
Absolutely useless staff... Rude and can't be bothered to help at all..... Do t go there!
September 2021 by BB 666
Friendly staff.\\nQuite busy at time of visit.\\nCentral location and easy to find.
September 2021 by phil Yeldham
Really helpful staff and sorted my issue out as quickly as was possible.
August 2021 by Bassey C. Nya
Staff are supportive. Cool place. They don't have enough gadgets on display though but they offer excellent customer service
July 2021 by Steven N
Came here to switch out to a UK phone plan after moving here from abroad. Miguel was extremely helpful and courteous. Has was the other member in the staff. I've been to a lot of phone stores in different host countries so I can say the customer service exhibited by the staff here was exceptional.
July 2021 by Vanessa Santos
Excellent client service. Thank you
February 2021 by Fraser Bryant
Took on a brief joke job here a long time ago - it was hilarious how no one knew what was going on. We casually threw records and forms all over the place, and there were inconsistent fees for customers to pay based on whether staff found them attractive or not. You'd have to be absolutely out of your mind to go with O2 or shop here
September 2018 by raymond seath
Went into the Bury St Edmunds store this morning, with my wife, and was served by Nicky, she was extremely informative and very helpful, we were able to ask as many questions as was necessary, without feeling silly. She certainly is a credit to your company.
Ray & Christine Seath.
September 2018 by kevin brett
I was very pleased with the help and service provided by conner
July 2018 by Becky Moore
Was left more confused when I went out than when I went in! After being talked at!
July 2018 by Nicolle Oakley
Always hepful. Always find the time for any customer.
May 2018 by Tony Tarrant
Its a telephone shop several others in the vicinity. It does come down to personal choice,the staff in all shops these days are knowledgeable.
