November 2023 by edward elmer
Nice new looking store, which is convenient placed in the Arc Shopping Centre. But that's where the convenience ends, the shop seemed badly layed out with people always in your way. When you did find what you wanted they didn't have your the size. Way too busy.
September 2023 by Louise Elle
Went to get shoes today. Got told I would have to order them at the til as they didn?t have my size. They were juniors so cost £70. The girl at the til proceeded to tell me they had the size in stock and take my details. She got them wrong over and over which was painful. Then when we got to the payment, she said it would be £120. To which I pointed out that they were meant to be 70. She said that they only had them in women?s size, so cost more. But, women?s 6 and a half and juniors 6 and a half are different sizes. Surely she should know this, working in a trainer shop. My main issue is, If the price was going to be £50 more, wouldn?t it of made sense to tell me before she took all my details?? Would of saved us both, a very painful, ten minutes of incorrect detail entries. Yet another poor customer service experience in jd
August 2023 by drumspeed77
Shoe on the shelf but when you want to buy can't find another one. This is the second time when Iwanted to buy something. ...???
December 2022 by jimmy wilson
Short of staff waited ages to buy a pair of trainers. Polite staff but only one girl doing all the running about in the time I was there. Items all in reach to check and nicely laid out. I will visit again and hopefully more staff will be available for customers.
December 2022 by Matthew Tatum
Ordered a fleece for my son's Christmas present, JD Sports took my money and accepted the order, only to cancel it two days later saying it's out of stock. Very disappointed.
October 2022 by Connor Harvey
Good shoe collection, I would happily give 5 start if they actually stocked normal sizes I am size 10 and have been in multiple times for all different trainers and they never have any stock, I have even been flexible asking if they had anything between 10-11 to then be told no only on size 5... what man is a size 5???
February 2022 by Joe Tund
I've been going here for YEARS.Best shop in Bury! Most of the sales people remember my name. It perks up a bad week being in this place! Not just for sports fans, they take care of any and all customers.
February 2022 by justin sparks
Went there to get some running shoes for my treadmill I recently purchased, staff knowledgeable about product and what was recommended,, tried on a few but reverted back to his suggestion, great price for Nike running shoes and also picked up a pair of puma running shoes in the sale, highly recommended.
October 2021 by Louise Gregory
Staff not wearing masks. Shows lack of care for customers
October 2021 by Oli M-C
Great clothing and accessories. An absolute 10/10 experience!
October 2021 by Matt Law
This new branch of JD sports is as good as you'd expect from this brand. Loads of stock, attentive service and nice displays. The antithesis of their main competitors.Focussed largely on Nike and Adidas, they have reasonable prices. A big improvement from the old store in the buttermarket.
August 2021 by Niktorious
Store closes at 530 pm. One till available from 510! Six staff on the floor doing nothing except telling customers sorry for the que and delay and at least eight customers queing up! PATHETIC!!!
August 2021 by Pauline Rose
Helpful staff. Good sale prices on a lot of items. Following self distancing rules
July 2021 by PSOC69
I've only given 2 stars, purely for the fact, the queue for the till, was a mile long, so only had a quick look, & left. ?
July 2021 by Ruth Whymark
Excellent service from Jonathan. ? Love the new store?