November 2023 by Donna Oatham
Very helpful, customer friendly
July 2023 by maria donnelly
All ways easy to find things staff are great.
June 2023 by Stephen Snowdon
It not just for mums. Same as every other Iceland. Nothing to Karen here!
April 2023 by Sam White
It's a decent size Iceland and always fully stocked with no empty shelves. But the staff rotas need some serious work, there's always long queues especially when that one customer needs home delivery. This store would benefit from some self service tills for those that want to dash in grab bits and get home.
April 2023 by Susie Vickers
Very rude Checkout staff.A smile and hello would go a long way.Not the first time this has happened.
February 2023 by Jack Hardy
Went into the shop today to get a drink I said morning to a staff she blank me she did not say hello to me very rude staff in the bury shop.
January 2023 by Summer Peacock
As I went to checkout, I was appalled by the way I was spoken to. The lady with the red hair was very happy speaking to the people in front but as soon as it came to me, I was met with a hostile look and general rudeness.
January 2023 by Barbara Whitehart
Very rude cashier on Saturday paid with cash and card attitude I got was very disgusting
January 2023 by Carol Godfrey
Good service, expemsive but worth it. Food fresh and well prepared.
November 2022 by 2starsinthemaking
Great service in store today. The lady manager went out her way & helped resolve an issue when the price was incorrect.
August 2022 by Anne Hosking
Make sure items go through the tills at what they are advertised at as ive been overcharged 3 weeks on the trot. Did get a refund onlyas i noticed . I have tried customer services but was on hold so long I've emailed the CEO instead. Cashier was very helpful but management need a retraining course.
August 2022 by Maureen Anderton
Very good value for money and a reasonable variety of products.
August 2022 by Gemma Mcginley
Visited the store yesterday and I was served by a lady munching away it's not the nicest thing when you have a face full of food and still trying to talk to customers
July 2022 by Jack James
Staff in this place make me want to not shop there never come across a more unhelpful, hostile and miserable bunch of people. Smile and a hello goes a very long way. But what you get there is no communication just thrown goods down the checkout whilst receiving a hostile look. Worst staffed shop in whole of Bury St Edmunds.
July 2022 by Craig Nichols
Good products and good prices but staffing at this store is shockingly bad! Enough people it seems but the lack of work ethic, morale and level of team work is terrible
