August 2023 by Alastair T
Great customer service. Spilt my tray of drinks and made a massive mess. They came to check we were okay, made us new drinks and tidied up the whole thing whilst being very nice about it.
June 2023 by jacq2312
Stopped here for a quick coffee in part to use the toilets - wished I had gone any where else. I have rarely seen such filthy loos in a cafe, including a wet sticky floor (there seemed to be a leaking pipe?). The cafe itself was dirty with old stained chairs and tables that looked as if they were never wiped down. Yes the staff are very nice but I wouldn?t want to eat here.
June 2023 by JP D.
I am so happy to have gone to Caffe Nero today. As soon as I walked in, I felt like I had stepped into a Roman cafe. The ambiance was warm and inviting, with beautiful decor and soft lighting. The aroma of freshly brewed coffee filled the air, and I couldn't wait to try it. The first sip of my latte was heavenly; it was rich, creamy and had the perfect balance of sweetness. I also indulged in one of their buttery croissants, which was light and fluffy, just like it should be. As I sat there enjoying my coffee and pastry, I couldn't help but notice how incredible the staff was. In particular, Carole went above and beyond to make sure my experience was exceptional. She was friendly, knowledgeable, and made me feel right at home. I appreciated her attention to detail and the care she took in making sure everything was perfect. Overall, my experience at Caffe Nero was one to remember, and I can wait to go back on my next visit to Bury St. Edmunds
April 2023 by Google user
If you like your cappuccino coffee ? bitter this is the place for you, but the flat white on the other hand was one of the best I've had... the muffin was spot on too.. no real atmosphere but just enjoy whatever you've ordered and then just move on.
April 2023 by Zapple 02
If you like your cappuccino coffee ? bitter this is the place for you, but the flat white on the other hand was one of the best I've had... the muffin was spot on too.. no real atmosphere but just enjoy whatever you've ordered and then just move on.
April 2023 by Tricia Uk
Consistently good coffee ?? ? and good service.Dog friendly and cosy.
April 2023 by Sarah Hart
Excellent cup of coffee. Store could do with a clean.
March 2023 by Wendy Flannigan
Lovely place for Coffee but Toilet facilities let it down ..only one Loo!
March 2023 by Adam Rosser
Good staff, the store could do with an overhaul. A lot of the seating needs to be refreshed. Hours are changing in coming weeks, unfortunately.
February 2023 by David Barton
Good coffee and cake. Had a vegan veggie roll and coffee with my daughter and youngest granddaughter today. Good food,coffee and company.
January 2023 by Willis Family
Yes ! Oh yes! .... just can?t get enough of the smell of wet dog in the morning!Unfortunately despite the good coffee this branch in particular has become a drop in kennel....and I am a dog owner.....surely hygiene must be a priority!
December 2022 by Alastair Hutt
Tricky this one. I know that there are plenty of dog lovers out there but I'm not one. And having stinking dogs around food preparation and serving is just gross. I'm sure dog lovers think this place is great. But if you a) don't like dogs, b) don't like the smell of dogs, or c) think that did hygiene is important then give this place a miss.
October 2022 by Jamie Titchener
Had some food and drinks here today, food was good including the sandwich I had. Other than that was on soft drinks, so can't really speak about the coffee. Staff seemed friendly.Parking: No park at the shop itself but Angel Hill car park and others are nearby.Wheelchair accessibility: Should be easily accessible by wheelchair as it's all on the ground floor with no steps.
September 2022 by P&C UK-Adventures
Good coffee shop with a range of cakes and other snacks, only small niggle one loo for men women and disabled .
August 2022 by David R. B.
Tempted inside on a hot day by a board promoting Créme Frappé or Frappé Créme whatever. Either way it is supposed to be iced espresso with caramel. What a disappointment! The caramel seemed to off somewhere on its holidays, certainly not noticeable in the glass. It looked nothing like the picture on the board outside. If it had I would not have had one.Inside the place is tired and in need of refurbishment, to be honest its all rather down at heel.The staff were there, neither unpleasant nor pleasant, just going through the motions.Definitely at the lower end of the coffee shop range.
