July 2023 by Anna Ashton
Absolutely fabulous service from Gail in Beccles. I could not fault Gail, she made my feel relaxed, comfortable and I couldn?t be happier with my frames. A consummate professional.
November 2022 by Murray Truman
Martin Storey Opticians in Beccles always gives impeccable and attentive service. The staff are utterly charming , welcoming and provide first class service on all occasions. I have nothing but the highest recommendation for using them.
June 2021 by Gill Fraser
Exemplary service from all at the Beccles branch of Martin Storey.The eye examination was reassuringly thorough & my rimless spectacles, which I had stood on, have now been restored to their former glory!Will definitely not be going anywhere else!
February 2021 by David Flower
I have tried many opticians in my time but none have come close to the level of service I received recently at Martin Storey Opticians of Bungay and Beccles. Outstanding professionalism with the friendly feel you get from an independent specialist. Honestly, I will never go anywhere else for glasses now that I know of these chaps. Fabulous.
February 2021 by Chloe Andrews
My first visit here and the customer service was above and beyond already high expectations! (they?d been recommended to me) Lisa was friendly, helpful, patient, knowledgeable. She took her time assisting me to find suitable, attractive glasses.My new glasses arrived fitted to a (faulty) prescription by Specsavers which I only discovered after attempting to wear them for a day or so. Upon my return to Martin Storey and to my relief, James, quickly discovered their error. I was seen by Mr Storey and a new set of glasses fitted and ordered after an hour of help, explanation and testing. All at no extra cost to myself!!The team here are fantastic, professional, highly trained and think nothing of going that extra mile. Not a service you will find easily anywhere else.You won?t go elsewhere after a visit here!
September 2020 by Ben Elliott
Awesome customer service. Arrived in Norfolk for Christmas with family - left contacts at home - disaster - called up on the off chance they had my prescription in stock - no answer as closed for Christmas but was called back by man who had nipped in on his day off - sorted me out and means I can drive home later this week! Thanks. Ben
April 2020 by thebullivant1
Second time of getting my glasses from Mr Storey and both times excellent service. I had varifocal lenses and could see first time. The lenses are lovely quality and no returning because your eyes haven?t been tested properly or the glasses haven?t been marked properly. They have all the best equipment and give excellent service. I definitely won?t be using anybody else. Thank you to you all at beccles.
July 2019 by Julie Foyster
Really friendly customer service. Nothing is too much trouble. Graham spent a lot of time helping me find the perfect glasses! At no time did I feel rushed or under pressure to buy. Highly recommend.
