November 2023 by Robin Mowforth
As I can not have dairy I was able to get an oat milk mocha, lovle fire to enjoy the warmth from, the guests were very happy to chat and most of all dog friendly.Walkability: You can walk to thorpeness or walk into aldeburgh and look round shops, walk along sea frontFood & drinks: The menu was very tempting, but was just in for hot drink this time, could not get a dairy free pudding, which surprised us,Noteworthy details: The view from the window, the paintings hanging on walls, politeness of staff,
November 2023 by Lewis Cooper
Went for lunch only. Nice place. Good food. Good service. Good atmosphere and nice little bar.
November 2023 by Danielle Shipp
Visited the bar/restaurant for a scone & tea, and the service was a complete disaster from start to finish.Staff veryunwelcoming.Chose the cheese scone and was offered either strawberry or cherry jam as accompaniments.Disappointed after wanting to visited here for ages, and finally visited for my birthday.Food & drinks: Awful!
November 2023 by Paul Macey
Only came in to sample the restaurant, so cannot comment on the hotel as a whole.However, if the service reflects the attitude of the hotel as a whole, which I suspect it does, then I am hugely disappointed.A shame as the building is in great location, beautiful appearance and finished to a high standard.Terse telephone call made clear that there was NO choice when it came to the set menu afternoon tea, which required booking. If we wanted choice then we were unable to book, so we decided on walking in.An empty dining room and an atmosphere not unlike the overlook hotel from 'The Shining' greeted us, there was no one at the bar and the same terse receptionist who assured us there were menus on the table. Spoiler: there were not. After choosing we ordered at the reception two scones with chilli jam, a tea with oat milk and an americano.Unfortunately when it arrived we were informed there was no chilli jam, the only alternative offered was cherry, a bit odd on a savoury scone, we thought. We were told there would be NO reduction on the price despite not receiving what we ordered. Fine, these things happen, however absurd. The scones were tasteless, tiny and for the trifecta, quite raw and doughy.Perhaps some customer service training required, as the table next to us were in no uncertain terms told that their wrongly delivered order was in fact shortbread, not a teacake as they recalled they had ordered. Empty tables reminded uncleared and mistakenly cleared whilst people were still using them.Goodbye Wentworth, or should we say, goodbye Fawlty Towers - we cetainly shall not be back.
November 2023 by jon howell
Absolutely brilliant hotel. Staff were faultless, clean and large rooms. Breakfast the best we have ever had, dinner stunning local crab :)
September 2023 by BurwellSue
As there was no manager or such in front of house, I feel this is my only option to make people aware of the very slow and unfriendly service we received. We came for afternoon tea and sat outside. very few customers around at this time (afternoon tea time). We had to go in and ring for service. Gave our order and asked for table to be cleared which did not happen after asking twice. When asking for table to be cleared we were told that it would be done when they could. Very abrupt and dismissive. We then had to wait for over 30 minutes for one sandwich and one cream tea. Waiter was also very unhelpful about clearing table or advising us on when our food would arrive. No tables were cleared until food was delivered. Seagulls were landing on tables scattering things everywhere. Assuming short staffed, but that is no excuse for being dismissive and unfriendly, all that was needed was an apology, and if they were short staffed then tell us so and that food may take a little longer. There was not even an apology when food arrived. Good service is vital for us when eating out, and this Hotel severely lack this. Such a shame as a beautiful setting on the sea front.
September 2023 by P7754PYmarys
Although we didn?t stay there this time we visited several times during our recent visit to Aldeburgh. Highly recommend the 3 course meal £30.50 and great choice of menu. Will hopefully visit again soon.
August 2023 by Beck Hurley-Brydon
Had a one night stay in room 2 (first floor, sea view) and we can?t fault it. Room was beautiful, bed incredibly comfy and had a fantastic night?s sleep (amazingly quiet!). The staff were all lovely, attentive but not in your face and did everything with a smile. We had dinner and breakfast at the hotel (excellent DB&B rate, well worth it) and the food was spot on. Plenty of seafood options (which was part of the draw) which were cooked to perfection (I had scallops and then ray wing, wife had all the crab!). Will definitely recommend and book again!
August 2023 by malnewbald
Traditional Hotel, Family run and you can tell. 2nd floor sea view room must have been recently refurbished. Gazing out to sea from the room was so relaxing. Aldbrough is a pleasant town to walk along and return to comfort and good food, we will return, go now before anything changes!
August 2023 by MorganT297
It was our first stay at the Wentworth and it's not difficult to understand why this lovely hotel attracts a loyal following of regular visitors. The public areas are traditionally but stylishly decorated , with some attractive artwork on the walls. Parking was easy and the standard of service was excellent throughout our stay. We had a light and airy corner room on the second floor which provided beautiful views over the beach and along the coast. Breakfast was waiter service only - but our order was taken promptly and the service was efficient and friendly. The breakfast itself was excellent - freshly cooked and tasty. Sadly no kippers on the breakfast menu that morning . We would certainly stay again on any future visits to the Suffolk coast.
August 2023 by Bearofswansea
This is a very well run and comfortable hotel. The staff are unfailingly polite and helpful - they are clearly well trained. Facilities are first rate, rooms are well equipped and spotless. Bar and restaurant are comfortable, welcoming and serve excellent food - what more could you ask for?
July 2023 by Jessica Ward
C?t?lin, Rin, Joe & Valentina looked after us beautifully. In my daughters words they were kind, good at chatting and patient?. Brilliant service - we enjoyed a family lunch for 10 and it was all delicious from start to finish. The attention to detail - with drinks on the terrace, lunch in the restaurant and then dessert and coffees in the garden!Perfect setting to celebrate my birthday Our only feedback is that a veggie roast would be a great addition to a Sunday menu otherwise the very best Sunday birthday celebration. Thanks to the team and we look forward to coming back soon! ??
July 2023 by Brian Gavin
Visited for Sunday lunch. Excellent menu that included Roast Beef and locally caught fish (flounder). It was hard to choose from what was on offer. This hotel is elegantly decorated and clearly maintained to a high standard. The service and staff were excellent and very attentive, but unobtrusive. We finished with coffee in the lounge overlooking the seafront. There is an outside seating area, for drinks, coffee etc. and a customers' car park.Food & drinks: See above
July 2023 by Bridget Revell
We had a most enjoyable meal in very pleasant surroundings, good service & friendly staff.
July 2023 by Odette1961
One couple, one Mum 93 and one Westie have just had 5 days of pure joy. The decor is stunning, the staff hardworking, attentive, gracious and welcoming. The attention to detail is exquisite . The food was remarkable - each breakfast and evening meal a treat for the eyes and tastebuds. We have never stayed in a UK hotel that was so perfect. Home has come as a shock !! We will be back again and again.. with such thanks.
