November 2023 by Bev Hughes
Accessibility excellent for disabled diners which is so very very rare. Food gorgeous and atmosphere great. A lovely and stress free meal. Thank
October 2023 by DEENA D
Decided to eat hereAs wanted a no fuzz meal. After searching we came across Prezzo andHad a lovely meal, calamari starter was delicious. The gnocchi and prawn starter was tasty.. the mains a calzone and Marsala chicken were yummy, deserts v nice and the bottle of montepulciano v pleasant. Service was fine. No complaints for this eve meal
October 2023 by Joe Harari
Sadly this branch has gone a little downhill. We visit regularly and recently the place has been short staffed, the food average and generally a little disappointing. I do hope they can get their act together again soon as it's a much needed local, easy-dining spot.
October 2023 by Wendy Berry
We came here for lunch last week, we both had the gnocchi starter, but it was far too peppery, which made it hot & spicy, not mentioned on the menu, very
October 2023 by Alan Mitchell
Had a lovely meal here. Staff were warm and friendly. All five of our meals were excellent.Recommended.
September 2023 by DMC
Whilst down in Aldeburgh on holiday we thought we?d try it our first night as most places were full.We asked for a table and after deliberation the manager told us the main chef wasn?t in so food service would be slow and we accepted that.We ordered food and drink however the food came before the drinks but the water we asked for didn?t arrive.When our main course arrived we asked again for some water and again it never arrived but sat on the bar waiting to be brought over.I get it that you were busy and I accept it but we were sat 6 feet away from the bar but never got our water.Pretty rubbish guys really compared to the other restaurants in the town that are equally busy but manage to get the basics right.Food was ok-ish, but under seasoned but don?t they all.I hope you improve as you seem nice people but totally clueless on running a restaurant.
September 2023 by Katherine Winter
Awful,please don't waste your money. Used to visit regularly as a local but haven't been in the last few years. Staff rude. Food came out minutes after ordering. To give you an idea We were in, out and paid within half 25 minutess even after being ignored at the desk on arrival, the place was virtually empty on a Tuesday evening at 5.30pm. Food microwaved slop, had to leave chicken as it qas cold.All but one member of staff in thier own clothes, I wasn't sure who worked there and who didn't. Overheard Staff say not to worry that a walk in had sat on a reserved table as they could turn it over in 20 minutes, and believe me they do! Never again, and we are not fussy eaters.
September 2023 by Richard Grey
Awful, my last trip to Prezzo after many years of custom. Overpriced, sub standard food and service.
August 2023 by Declan Jackson
Went in on Monday the 21st of august at around 8pm with a party of 8. We all ordered everything was okay until my pizza came and i found a very sharp piece of plastic on top of my pizza it was like a piece of plastic cutlery had been snapped in half. It was around 3cm big and white so luckily when i went to eat the pizza i felt it hit my lip otherwise i could have easily have choked. Being 16 however i would have been advantaged of knowing that it shouldn?t have been there however if this plate was given to a child they wouldn?t have known and they probably would?ve swallowed it and choked because it was sharp and could have got lodged anywhere, its disgusting. I told the waitress and she looked at it and took my pizza away then brought me back another one. This pizza was burnt to a crisp underneath as it was rushed. Its not acceptable nothing was done either. No money refunded nothing taken off the bill not even an apology it was a disgrace. After all this we get the bill it comes with a £17 service charge after what had happened its not good enough. Would not recommend, can get a lot bigger portions elsewhere for your money.
August 2023 by Steve Smith (mntainman)
Very welcoming and very pleasant waitress.Took advantage of two gor one offers so very good value.Tasty good, but a tad expensive at full price
August 2023 by Lisa Chandler
Prezzo staff are obviously very demoralised. Prezzo used to be our favoyrite chain. Not any more. Food ok. Atmosphere POOR. Waiter had to be asked again to add extra ice to water. Tables outside had not been cleared and one inside by us despite there being only two other custmers. Awful to look at dirty tables. Food mediocre. Didnt have main item we wanted. Dont waste your time or money!
August 2023 by Lyndsay DICKEN
The food was tasty but not the ingredients that were stated in the menu. The staff were friendly but stressed . Drinks were asked for three times and it was frustrating to see three members of staff drinking behind the bar when we were without.The experience was neither relaxing nor enjoyable due to two young toddlers constantly running up and down the restaurant past our table for well over an hour. We appreciate that it is a family restaurant and the parents had been spoken to by the manager.
August 2023 by Bels G-Nash
We waited over an 1hr and a half to be served! The children were given the most unadventurous burger. ?
August 2023 by Suffolk Gal
If anyone has been to a prezzo before, you know not to expect much. But as locals we regularly come to have an early dinner with our family members for a catch up. On this occasion last week, the staff were absolutely awful, they seemed more interested in chatting between themselves than serving our drinks which were waiting at the bar. The food was so dreadful that our plates were left with half eaten food. The fact they do not accept cash tells us they are just interested in how best suits them rather than their customers. The staff need to realise that without customers they have no job! Thrusting a card machine in our faces then turning away to chat with a colleague is not good. The only reason why the restaurant exists here is because it?s ?Aldeburgh?. We will not dine here ever again, not that they?ll care anyway.
July 2023 by Andrew Cook
Good food, average service and not much atmosphere. Needs more staff on duty
