June 2023 by Ammar Khalid
I was served by a lovely lady named Sue I think, she was very friendly and helpful and helped me through the whole process from ordering to paying, impeccable customer service and extremely polite, keep up the good work!
June 2023 by Eaine Nuttall
Very pleased with the service I got today in Uttoxeter Argos young man very helpful
June 2023 by Emily Lovell
Awful customer service! Rude and unhelpful woman named Kim. Customer service is nonexistent. Feel sorry for the lady and young lad who had to work with her . Still fuming at the death stares and raised eyebrows from her all because I had a large order with different collection codes. Didn't want to help me with my order and made sure I knew she was frustrated. Definitely needs a new job somewhere not working with people . I wouldn't trust her with animals either.
January 2023 by Adam Wilson
Bad experience. TV price dropped from £649 to £379 within a week. I bought a second at the cheaper price, with plans to return the original (still unused but had opened box) and get a refund. However, some slight issue with the original box, they wouldn't accept the box that was for the TV as it was from the second purchase (issue with serial on a tiny/removable sticker), despite being EXACTLY the same TV (they agreed and confirmed) and still within the cellophane and all other packaging - it had not been opened, and I had receipts for both purchases from them. Ultimately, I've ended up with two TV's due to a staff member that seemed emotionally upset/angry. Will never purchase from Argos again. And the real issue I have with all this, I was accused of 'fraud' and interrogated over my story, as apparently I had claimed the box had 'never been opened'. Whether that's true or not, I do not recall my exact words, I hadn't realised we needed water tight reasons as it's an innocent/genuine return. Either way, I had meant something along the lines of the TV not being opened/used at all (it still had the film on the screen, padding, remotes still sealed in original packaging, had clearly not been used, etc). She then felt the need to tell me that I wouldn't be able to get a refund on the more expensive version anyway - no idea why. It was the original TV purchased at the higher price I was returning. Madness. Argos, you can do better with your staff onboarding/management.
September 2022 by amii wu
Than you for your customer service today in store:)
March 2022 by Mark Barnett
Returned and exchanged a faulty item, the young lady (SAM) who served me was extremely helpful, polite and very friendly.
March 2022 by Kamil Wojciechowski
Good shop
March 2022 by Mark ?Mopsy_UK? Barnett
Returned and exchanged a faulty item, the young lady (SAM) who served me was extremely helpful, polite and very friendly.
February 2022 by maksimilian
A couple months ago I walked into this store when it was closed and I caught the male manager getting raw dogged by some bloke. I left immediately, the manager chased after and challenged me to a fight. I?m 98% sure I ran faster than usain bolt that day.
July 2021 by Emma Jane
Aggressive, pedantic male store manager. Refused to hand my husband's order to him despite my husband showing him his UK driving licence. He actually threatened my husband and challenged him to a fight. The store manager said it would have been a different matter if my husband hadn't have had our child with him. We are escalating this further. Outrageous behaviour from a person abusing their power during what are already difficult times for everyone. How do people like this make it to a managerial position?
December 2020 by Michaela Podmore
Big shout out to the staff at Argos especially Becky Dolman. I had ordered two toys the same which can come as three different types in the collection and when I received two rainbow ones she went out of her way to replace one of them for the under the sea version. She tried to contact another store to get one transferred and when that wasn?t successful she ordered four in especially hoping that the one my 5yr old wants came in. It did and I had a message at 8am in the morning to say it had. Excellent customer service. Thanks guys
September 2020 by Charlotte Ashby
Always friendly andpolite. Chris is a bonus..He carried my shopping back to my car for me.
August 2019 by DEN BOOT
must the worst company on the internet to get an oz of common sense . ask for pond filters , and they show you vac cleaners, or beds ,without doubt beyond belief ,you are really not worth one star. thank god we can go to the store and get some common sense.
January 2019 by Kevin Hardisty
Very good , a local store to get virtually anything
October 2018 by matthew chapman
Made an order for something to come in to stock. I was told 2-3 days. 2 weeks later and still nothing. Not impressed with this at all ð??¡ð??¡
