November 2023 by Amanda McCartney
Ordered 2 settees for delivery from this store. Told Connie I live in a second floor flat no lift, not once but twice. Waited 11 weeks in total. That's OK. Came to deliver yesterday evening. Delivery guys refused to deliver no settee to sit on now for 4 days ?
October 2023 by Faye Allen
Great shop with lots of space. It has a cafe too and other concessions. The staff are really friendly and helpful. It?s great to come with a pram as it?s really spacious.
October 2023 by Karen Wickett
Saturday sale 23 9 23 Had a lovely time and a lot of things ,so happy lovely next shopping, well be back, Thank you next and the staff ?
September 2023 by Wayne
Typical next store with everything from homewares to underwear for young and old! Also has the benefit off a Costa on site as well as a travel agent!Recommend from me!
August 2023 by Rich Walsh
It's OK, I get dragged here by the wife, the Costa is OK but about an hour before they close, they only provide takeaway cups etc, even if you are eat/drinking in the store
August 2023 by Tracy H
Normally have a good experience in this store but today was infuriating. Staff very unhelpful (1st seemed to be a trainee, the other just didn't seem interested). Trying to return a faulty item but needed my online statement / receipt (fair enough) absolutely no signal in store, was told to go to the front of the store, advise already had done, guy just gave a blank look, didn't seem interested in even trying to be helpful, no customer service skills whatsoever. Staff always go out their way to help - not today!! needless to say furious!!!
July 2023 by Nicola Mitchell
Sale in women's dept so very messy in store...
July 2023 by Nic
Just the greeting and warm welcome you want, walking through the door and immediately being visibly, and obviously, looked up and down by the security guy, who proceeds to follow you up the stairs then stand and watch over you..I sincerely hope a genuine thief was at work whilst you were watching my husband and I.It's also annoyingly loud in there with the music on high volume - at a level so high you can't hear yourself think, coupled with the fact the place was an absolute tip, (perhaps due to the sale, who knows) combined with being watched over it made for a very short trip indeed. As such, I/we won't be going there (or any other Next) again and will shop elsewhere where we feel welcome.I appreciate people have jobs to do but what I don't appreciate, is the Max & Paddy reject following us around like suspect No1 (I've not stolen anything in my life and am not about to start now). Maybe less arrogance and more training is required to spot real thieves...Horrible place.
July 2023 by Ellie Brennan
Closed an hour early because they had a sale the next day but I have driven over specifically because I needed to pick something up for the next day. Nothing online to let costumers know as I had checked the opening times!!
July 2023 by Liz Westlake
Well laid out store with large variety of goods.
June 2023 by Geoff Cox
Excellent improvement in large size T shirts for men and superb spacious disabled changing facilities
June 2023 by Trevor Ward
An absolute adventure playground for women, rubbish for men. I always ask if they have this in my size and the answer is always to shop online. Somewhere to sit outside the changing rooms would be nice too.
June 2023 by June May
Vast shop. Found what I was looking for. Costa coffee upstairs
June 2023 by John Welford
A good place to shop.A lovely selection of mens and womens clothing. Wide range of bedding and lighting.
June 2023 by Jan Tovey
Nice shop, pity assistants were too busy chatting to serve!
