December 2023 by Adam Laa
Great for women's clothing
October 2023 by saif habib
Honestly couldn?t be more amazed with the impeccable service Scarlet has ! She had been extremely helpful in recommending and giving me her own advice on what would pair very well with my boots . And I honestly have never left NewLook with such a smile . She was honestly so lovely and we chatted for a while in which she told me her favourite costa order and I HAD to try it ! I must say, her almond caramel hazlenut latte order is fab !
December 2022 by Michelle Ballinger
Liked it here, came to buy a coat left with 2 had to come bk a week later a tag was left in the coat !! ?
October 2022 by Joanne Lyons
Customer service is shocking in this store, my daughter and I waited at the till whilst 2 girls stood there chatting and one had her phone!! Didn't even acknowledge us! I'm so shocked as when I worked in retail years ago this would not have been acceptable ?
October 2022 by Evalina Van Alfen
This new look is very big. Staff are very friendly, it is very clean. Love it.
August 2022 by Paramjit Powar
The worst customer service. One person on the tills and the que kept building up. She could see people were getting frustrated and still didn't ask for any additional help. Had to drop my item after waiting 20 minutes in the que.
July 2022 by james bennett
Couldn't find what I was looking for guess they must have sold out. Nice a spaced out shop
June 2022 by Kelly Bacon
I rang up as struggling to get a wedding dress, spoke to Holly - who was extremely helpful and gave some suggestions too, very polite and courteous , I have two dresses as options to try. What a credit to your organisation, other companies could learn form this lady, just delightful, "thank you", definitely work more than five stars!!
May 2022 by Kelly Taylor-Bacon
I rang up as struggling to get a wedding dress, spoke to Holly - who was extremely helpful and gave some suggestions too, very polite and courteous , I have two dresses as options to try. What a credit to your organisation, other companies could learn form this lady, just delightful, "thank you", definitely work more than five stars!!
April 2022 by Sue Walton
Couldn't find what I wanted!! No member of staff upstairs to ask!
January 2022 by Lin James
Enjoyed picking items and being able to try on -pleasant staff -will definitely go back
December 2021 by Binay Aheer
Waited over 1 hour in a que to get served customers just turning away , staff are way to slow on serving customers just dragging their feet no wonder it?s going down hill
November 2021 by J1M90
Twenty people in the queue, two people on the tills serving as slow as possible. Need more staff at busy times and need to learn how to serve people quickly.
August 2021 by Alice Foley
Lovely store, I find they often don't have much of my size in. But it's clean, easy to get around and lots of different styles to browse
August 2021 by 1967 Windy
Clean shopping. Staff friendly. Disappointed a bit the upstairs very limited on sandals bags and shoes. Maybe just restocking at tge time of visit on 04.08.21
