October 2023 by Martin Mccluskey
Never had a problem when using this bank friendly staff excellent service
October 2023 by Mac
Never had a problem when using this bank friendly staff excellent service
April 2023 by Chris B
Very helpful
April 2023 by Lee Mitchell
Helpful staff and fast service.
April 2023 by Jacqueline Cook
What a lovely building this bank is in.Had an couple of questions to ask today, spoke to a really nice lady in there she helped us just fine. Told us what we needed to know. Very polite.
April 2023 by steven kiely
My wife and I had an appointment on 28.02.2023 with John at the Bank he provided us some very good information that was very helpful. Thank you John for your time and help. Steven
October 2021 by Peter Richardson
I always use the dispenser inside as it's much safer to withdraw cash
August 2021 by Graham Matthews
They need to sort the opening hours out I can't get there before 3.30 to pay in !!! It's infuriating when you are being charged for being od when they shut well before I finish work
July 2021 by Janine Nolan
They helpful and friendly.
July 2021 by Jason Olliffe
Went in the bank 09-03-21 to close a standing order & can honestly say found all the staff there at the counter extremely kind, helpful, funny, entertaining & a pleasure to talk to,Denise & the team were fantasticThankyou Ladies ? x
July 2021 by Janet beaman
Lynda from George Street Tamworth was very helpful in setting up an overseas transfer. Made it less stressful for me thank you Lynda
July 2021 by Les Godridge
Although had queue for cashier, it didn't take long and friendly service.
September 2020 by Graham Johnson
We had a meeting today with Lisa Owen very nice helpful lady sorted our problem in no time Lloyd's give the lady a rise thanks Lisa Mr & Mrs Johnson
April 2018 by Matt Wall
Have to agree with other reviews, while itâ??s ideally located in Tamworth town and has the chance to be a great bank for its customers, the lack of drive and attitude of the staff is appalling. Almost every time Iâ??ve been in Iâ??m presented with a huge queue which seems to be mainly down to the majority (not all) of the till staff who deem it more important to have long personal chats with people knowing full well others are waiting and becoming agitated. Theyâ??re aware of it too as customers may call out or talk loudly regards having to be made to wait while they chat (which is clearly within earshot) and Iâ??ve witnessed the staff roll their eyes and continue talking, then when the next person gets called forward thereâ??s no apology for waiting and quite clearly an almost â??snobbish' attitude. They forget some are on lunch breaks or have timeframes and thereâ??s nothing more annoying in this situation than being made to wait and not being treated like a valued customer. For me, even if you know the customer youâ??re serving, you maintain professionalism and politeness and control the conversation making sure your current customer is appreciated but then made aware you need to serve others. Controlling the conversation with something like â??Ok well Iâ??d better serve the next customer and get this queue down, so have a lovely day and see you next timeâ? would do it and Iâ??m sure people would understand. Even the speed of the staff seems painfully slow and drawn out, almost like they're relishing the power of making people wait and dawdle when they need to get up out of their seats like theyâ??re off for a stroll instead of being swift and efficient. All while the queue grows larger and longer. In a time where people are being layed-off and businesses and cutting back, I know if I were in this line of work, Iâ??d be making sure Iâ??m justifying my job and not making people have second thoughts about where to bank.
January 2018 by Mihail Il.
Everytime I had to wait at least 20 min in the lane. They really need more personal there.
