December 2023 by ryan price
Absolutely awful service, leave people waiting 20 minutes just to check a receipt. Absolutely awful.
October 2023 by Cassie Evans
I visited yesterday .The customer service in here was shocking. There was 7 members of staff on the shop floor and only 1 behind the counter serving. The shop it self was rather quiet so to have customers standing at the till while girls stood around chatting with their phones out gives out a real bad customer service experience.I?ll stick to buying online as this is the second time.
October 2023 by lm lm
Great choice of products. Great deals and first and foremost fantastic staff, very helpful and super patient. I was shopping in Tamworth Ventura JD on 04 of Oct 23 in the late evening with a group of disabled young adults. The staff is the shop was absolutely amazing ? ? They went an extra 100 miles. Best shopping experience I have had in years. They deserve a ?
October 2023 by M H
Made a same day click and collect order. I hadn't received a message saying I could collect, but chanced it and they sorted it for me ?
September 2023 by gareth prosser
Very poor service went in on weekend full of kids to busy talking to themselves rather than serving waited 20 mins then walked out went to sports soccer bought the £180 trainers from them which were actually £30 cheaper
August 2023 by N R
Assistant manager in this store is quality. Very professional and excellent customer service skills
April 2023 by Ella Plant
I went into this store and I found theses joggers and it had a safety tag in it and they could not get the safety tag of them or find any other one this happened to me and the people next to me with multiple pieces of clothing what?s the point in putting it on the shop floor if u can't get the security tag of!!!!
January 2023 by Marina Lawton
Nice place but haven't been since just reopened after covid restrictions and not local to me.
December 2022 by Terry Tibbs
I went in this store to do some Christmas shopping, selected a few items and had some trainers put behind the till then the manager decided to follow me all round the shop, if I knew they offered a personal shopper I would have selected this option and the fact he wanted to follow me but didn't offer to carry my items around whilst I was browsing was a bit of let down, doesn't he know how hard shopping one handed is! If he spent more time actually managing the store you wouldn't have to wait half hour to be served. Do what your paid to do absolute jobsworth, funny thing is if someone was going to do a runner he wouldn't be able to do anything anyway! He had to go get two other members of staff to stand with him ??
December 2022 by Sam 103
I waited by tills to be served, there were lots of members of staff in the store but no one at till serving customers. I wanted to order something too ? When I did start to get served the girl said she could not find an ipad ??? Really!!! was stood like a fool for longer while she went off to look for an ipad ??? She came back smiling she could not find one ??? I did not buy anything I will take my money elsewhere and phone your head office so they know that your loosing customers
July 2022 by Julia Hollis
Could do with more sizes but good product at reasonable prices. Great staff excellent!
July 2022 by Stuart Hall
Been there to buy some trainers got some asked for a size 11 got home to find out there a 9 not very good
April 2022 by Ursula Elisabeth Pichler
The shop itself seem to be nice IF plans only if you are a man- reason being is simply that they hardly have any girly sneakers or trainers. They got tons for men but if you are after female shoes - go somewhere else! Genuinely not good enough
January 2022 by Rebecca Hedge
Awful store worst shopping experience. 90% off staff walking the shop floor with masks on there chins & necks & those actually wearing a mask had it under their noses. Please avoid if you are worried about covid as this is certainly a hotspot to catch anythink.I will be reporting this store.
January 2022 by Melissa Passey
Never have many shoe sizes in but good choices for clothes