March 2024 by Linda Martin
Very disappointed. I ordered car mats and was told I needed to collect them when I had received an email to say they had arrived. After 2 weeks I rang customer service and was told they had not arrived wait for e mail! I waited a further 2 weeks and decided today that I would pop into store to ask about them . Hey presto there they were on top of the order click and collect machine!!! No e mail or message received!!!! I just wonder how long it would have taken someone to contact me??? Terrible service!! Never again.
March 2024 by issy Kennett
Fantastic service very knowledgeable and good price too
March 2024 by Becky Geary
Bought a car seat. Assistant then showed how to install safely and watched to see I had done it correctly. Very helpful. Would highly recommend using this store for purchasing child car seats.
February 2024 by Trudy Barr
Excellent advice and helpful young man in store ?
February 2024 by cris parker
Great customer service, we asked about a steering wheel lock for car,we were loaned a tape measure to make sure of the right size for our car, give loads of advice on how to fit the lock , very friendly & knowledgeable staff.
February 2024 by John Yates
Ok, you asked for it. 4 months ago l went into your Cannock store and asked about Dash Cams, the assistant said they are over there, so l walked out. Lost sale. So this time with the help of my Son in law, l purchased a Dash Cam online, wasn't going to Cannock store, although nearer, l decided on Tamworth, as l have shopped on Ventura park there for years because the people always seem very helpful. Mmm? not so at Halfords it seems? Arrived on time, and told it would take 45 minutes to an hour, we will call you when it's completed. So 90 minutes later after no phone call, returned to store. The work was completed, but no help setting up SD card and shown anything in the way of operating it as promised.I then asked for a Dashboard mat for putting glasses, phone on or small items. Pointed down the store, and told they are near the cameras, l couldn't find them, so another sale lost.Well, I'm in my 69th year, so you might think I'm a grumpy old man, no a customer, with no knowledge of car technology but certainly full of knowledge where not to go in future for anything to do with cars.Thinking about it, l also called in to your branch in Brownhills in September, and they weren't very helpful either, there's a pattern, and "l don't think it's me"Regards..........
February 2024 by Andy Perry
Everything bikes and vehicle parts. Good store. Friendly knowledgeable staff. Professional job, servicing my bike gears. Highly recommended service.
February 2024 by Kenneth Chivers
Went to get my head light bulb fix they did there and then a young lad did a great job only took about 10mins
February 2024 by nathan washington
The 2 lads that helped, Connor and kieran I think there names were. (Honda fit jap import) went above and beyond to help me. I had a near fatal accident and I struggle with things now and they both took the reins to help me. Both are a credit to halfords, for two young lads I was so impressed, I was the one with the battery so thankyou for your kind help 12/10 ????
February 2024 by Lindsay Griffiths
Brilliant service. Sorted my headlights really quickly. Very friendly and helpful.
February 2024 by Claire Brissenden
Great service - Very helpful team today, checked my car battery for me.
February 2024 by Jojo Gun
Great efficient service
February 2024 by Sean Sales
Great service and fitting of dash cam. Really helpful staff . Needed help a couple of days after dash cam installed and they sorted me out quickly . I do recommend Halfords at tamworth
February 2024 by Karen Sheldon
Customer service at it's very best.
January 2024 by Lisa Goodwin
Very helpful staff at ventura Tamworth halfords. Fitted wipers and gave some good advice on battery issues. ?
