December 2023 by Andrew Walker
Excellent customer service from Louise very friendly and informative would definitely shop here again
November 2023 by john jones
Very helpful staff. Unfortunately did not have exactly what I wanted
November 2023 by Jason
Bought a watch for my partner excellent customer service by sue and amanda
November 2023 by Margy Callaghan
Had a lovely experience today buying a watch in H.samuel's in ankerside shopping centre. Sue was very helpful gave us time to look & try on a couple of watches on.
October 2023 by Natasha Andrews
I went to h Samuel to look for some comfortable earrings for my daughter. Yvette was absolutely amazing helped me find the perfect pair for her. Showing me the children?s range which I didn?t know you had . My daughter loves them and they are perfect for her little ears .
October 2023 by Marie Prentice
Went in today, staff all very friendly, I was served by Kirby, who was very helpful in helping me resolve an issue. Very happy with my purchases ?
September 2023 by Martin Spencer
Absolutely fantastic!Amanda is an absolute gem, polite friendly and incredibly helpful. Very passionate about helping you find the perfect thing!And we did! With her help we got the engangement ring my partner has dreamt of. The service was above and beyond making sure the ring was ordered in from another store due to low stock levels and even held onto it for longer due to unfortunate illness circumstances.We are over the moon and I really have to say that Amanda is a credit to this store, we will return again in the future.I can't thank you enough.
August 2023 by Mrs M
Excellent customer service at this store. Took my child for ear piercing and she got nervous and changed her mind. Kirby went above and beyond to put them at ease and explain that was perfectly fine and understandable and was so patient and understanding. We left and did other things. Later on my child felt more comfortable with the idea and asked if we could go back. When we returned Kirby was amazing at talking through it all and explaining what would happen and made my child feel so relaxed that when they were finished my other child decided to have a 2nd set of ear piercing of their own done too. Kirby's attitude and approachability was fantastic and I hope is recognised by her bosses!
August 2023 by Jenna rice
I got my ears pierced here. The staff are wonderful and talk me through everything. Would recommend to anyone getting their first piercing.
August 2023 by Nikki Maynard
Went into the store today and at first had a terrible experience with the first sales assistant. Then Kirby came over. Absolutely brilliant customer service. Nothing was too much for us. She is a great asset to the store. 110% satisfied with everything she did for us. Thank you Kirby for all your help.
August 2023 by phil ?DarkShadowzZ? harvey
Really nice staff, the staff member that helped me( Louise) was really kind and helpful
August 2023 by Lauren Stait
Took my two daughters to have their ears pierced today. Kirby was amazing!! Put them both at ease, was kind and made them laugh. Very nice experience made all the better from having a personal touch of an excellent staff member! Definitely recommend. Earrings are beautiful and at a great, affordable price! Aftercare provided and follow up care - couldn?t ask for more. 5 stars ??
July 2023 by Carl leach
Visited Tamworth store today to purchase a Christening gift, friendly staff where nothing was too much trouble, I was served by Sue who was lovely. If only all stores had staff like this. Thank you.
July 2023 by Peter Frame
Amanda sold us the forever diamond ring which we bought for are golden wedding anniversary , it was just what we we looking for . Amanda was very helpful in choosing the ring and we had it at a great price . We were amazed how quickly it came and we're served by Sue who was equally as helpful . We are delighted with our purchase and would recommend H Samuel's for there friendly staff.
June 2023 by Jacob Jenkins
Went in quite nervous, with very little knowledge of what I wanted but Yvette and Amanda were both great with giving me a warm welcome and finding out what would suit as a gift for my Fiancé. The items they picked out were incredible value and looked amazing.. They were so friendly and we had a great chat and I went with gift wrapping the items. There was some difficulty due to the items I had chose but they were incredibly patient and made the gift look so special. I honestly couldn't recommend enough. I think the only place I will go to to get jewellery again. Thank you so much Yvette and Amanda.
