November 2023 by David Wilson
Excellent service. Really pleased with all aspects of our purchase. Would recommend to anyone. Not used this company before but so far glad we did. Craig was so helpful and patient and could not fault his service 10 out of 10. Well done Craig and Furniture Village.
November 2023 by Rachel Burt
I would like Furniture Village to pass on my gratitude to their sales consultant Mark Taylor. He was polite, knowledgeable and had just the right amount of presence. He was there exactly when we needed him but instinctively knew when we needed room to discuss between ourselves; such a rare quality in a sales person. I can not recommend Mark highly enough, he really is a credit to your store. I would happily recommend Furniture Village Tamworth after our experience.
November 2023 by Deborah Sims
Following on from the great service I received, from Steve at the Tamworth store a couple of weeks ago, I went in today and placed the order. Again he provided nothing but exceptional service and knowledge of the product, and I walked away a happy lady.
October 2023 by ProGamer AZ
It's a big showroom, cosy environment, staff were friendly and approachable. They have some very good quality furniture. it's located on the less busy side of Ventura, easy to access, and easy to find parking.
October 2023 by Timothy Dennis
Tuesday 24th October Mark Taylor at Furniture village Tamworth delt with our question's with great patient's and straight yes or no answers, no pressure sales. Thus we placed our order with confidence so paid in full for our purchase. Thank you Mark.
October 2023 by Jeanette Davis
My husband and I visited Furniture Village today and bought a coffee table .We were really pleased with the price and quality of the product , but what really impressed us was the service which we received from a gentleman named Mark Taylor .He was so helpful, patient and polite .We will definitely be returning to Furniture Village when we decide to replace our three piece suite .Hopefully , Mark will be there to help us once again .
September 2023 by Mickykan Chan
David Gillett is the best salesperson I have ever encountered. He gave us the impression of being sincere and carefully explained to me the product materials, how to use and maintain it, etc., which made me feel good and had no reason not to buy it.
August 2023 by Murray Paxton
We were looked after by Mark Taylor who was charming, considerate and knowledgable. Offered us hot drinks, actively listened and made us feel comfortable with our decision whilst professionally dealing with the technicalities and paperwork,
August 2023 by Lynda Fox
Was so impressed with the service I had at this store. Steve, the salesman was extremely helpful and after answering many of my questions, I decided on the sofa which was perfect for me. Can?t wait for it to be delivered, all thanks to Steve.
July 2023 by A M
Purchased a bedroom suite 18 months ago, at a cost of £1215.00, and it's already falling apart. Veneer is coming off the bedside tables and one drawer doesn't close properly; drawers on the chest of drawers don't close properly and lacquer is coming off in various places; the wardrobe door handles are not level and when empty it feels as if it's going to collapse.The furniture hasn't had heavy use. Even the drawers that close as they should, they don't move smoothly.A lot of money wasted on garbage furniture. Appalling quality for the money I spent. I won't make the sae mistake again.
July 2023 by andy white
Sales person Mark Taylor was extremely friendly and helpful and helped us through the details and variety of options for finding the sofa we wanted. Recommended
July 2023 by Ian Price
We have used Furniture Village Tamworth many times now and have always found them to be friendly helpful and professional,.No pushy selling! This time we were looked after by Alex Goddard, he listened to our needs showed us a selection and allowed us to make our own choice. Thanks again.Ian Price
July 2023 by Nicola Jones
Excellent customer service from Dave, he was so patient and helpful from start to finish and we?re thrilled to bits with our order and very excited to take delivery!
July 2023 by Megan Bounds
The most helpful staff we?ve ever had. A massive thank you to Craig and Steve who helped us purchase two sofas tonight! Your patience in helping us find exactly what we needed was massively appreciated!
May 2023 by Beorn
Disappointing. We purchased a leather corner settee form this store. It was reduced as it was I believe a cancelled order. 5 months later we noticed all the "gliders" were detaching from the feet.Although they were part of the settee when we bought it they are, we have been informed not covered as "the initial customer paid for them and not us"!Personally I don't see that is relevant, they were part of the settee when purchased. So beware if you need to claim , Furniture Village may ( as in this case) in my own personal opinion use a "technicality" to refuse any liability even though we purchased the additional warranty which I'm beginning to think wasn't worth it?
