March 2024 by Adrian Bell
Having been looking for a house for some time, what a pleasure to be shown round by someone who had taken the time to know relevant details about the property ( for a change) and take us on a well planned tour. Well done Chris, excellent job.
February 2024 by Katie Latham
As first time buyers we cannot fault Burchell Edwards Tamworth at all. From the first meeting with Daniel to regular assistance and updates from John, Will and Chris it has all been absolutely flawless. Very friendly and responsive service, if they have missed my call they always call back. Thank you all so much, would definitely highly recommend?
October 2023 by Arron Aminu
Found me the perfect flat before it was even on the market! Would still be struggling without their help!
October 2023 by Tony M
I was very pleased with the service provided by John Wasim and colleagues from Burchell Edwards in Tamworth. John had recommended selling my flat through the 'Modern Auction' process and, despite my initial reservations only because I was unfamiliar with this type of selling, they managed to secure a very reasonable price for the property and the sale is going through so much quicker than the 'traditional' selling method. Well done John, thank you for your assistance.
October 2023 by sharon yale
John was very helpful, friendly and professionals at all times on our viewings at the bungalow and also via phone calls nothing was too much trouble and always happy to help, very quick at calling when I have sent e:mail always ringing within 1 hour of messaging, John as made it easy and a stress-free us Thank you John
October 2023 by Matthew Wagstaff
John Wasim and team have provided an excellent service from start to finish. Will definitely use as selling agents again in the future
September 2023 by Paige Brown
Unfortunately l have to come here with bad news and how bad mine and my partner?s experience was with Burchell Edwards they wasn?t helpful at all every time we try getting in touch with them it seem like they was ignoring our phone calls we understand they might be busy but this happened a few times we was also told that we could pay a deposit but they never got back to us when they did they told us to pay over the phone as me and my partner suffer form anxiety this made us very nervous as it seem very strange when we phone back to talk to someone called Emily they said they have never heard of her name and said she doesn?t work at this one but the one in Birmingham again this made us very confused as why would you not have it in Tamworth as this is where the property was so we looked on the Burchell Edwards in Birmingham and the name came up but with a different person as the person who showed us around looked noting like her and to top it off didn?t have a name badge to say who she was my partner also had a voicemail off Emily and she was being really rude towards my partner asking why he called at 7 as me my partner works different times we can?t always pick up the phone or call people at a suitable time this experience has made it very difficult to trust any other agency as how bad the experience was with Burchell Edwards we will not be recommending anyone to your company!
August 2023 by helen shore
Just buying a house with John at burchell all looking good so far very professional and good communication
August 2023 by Patricia Bayliss
I have had a great experience selling my home through Burchell Edwards. Not only did they sell my house quickly. But kept me informed and updated along the way. I cannot thank you enough. In particular John Wasim was my main contact I found him to be so helpful and knowledgeable when I had questions regarding my sale. John Burchell Edwards are lucky to have you. Thank you all so much!!!Pat
August 2023 by Dez Roberts
AVOID.Never dealt with more awkward estate agents despite working with several throughout the past year. John made our purchase an unpleasant ordeal. He tried insisting we meet in person with their associated mortgage advisor despite us having our own already and he tried to push us to increase our offer before he presented it to the seller (after we refused to increase it he passed the offer on and it was accepted).The biggest problem was that he would not let us speak during phone calls as he pushed his own agenda and we finally had to request someone else to speak to as he made us incredibly uncomfortable and frustrated. My partner debated withdrawing our offer purely because of John. Im not sure if he gets comission for referring clients to their own solicitors/mortgage advisor but his attitude was appaling!Will and Vanessa were far more reasonable and helpful. Its a shame their "top negotiator" is so pushy!
July 2023 by Chris Shaw
Avoid!I had my house valued by BE who valued it at a staggering £50,000 more than the other 4 agents and promised they had buyers lined up to buy my house!! Luckily I saw past this nonsense and went with a Next Place (I still had to reduce asking price by £30k due to being a premium property) Would love to know who their magical buyers would have been!Jon however continued to be extremely pushy and bombarded me with dozens of annoying calls telling me my agent had marketed it incorrectly and pressured me into swapping! Every 5 minutes the phone was going, it was verging on harassment. I had to block the number. This was just the sale?I later identified a property to purchase going forward which was advertised with both Baristow Eves and Burchell Edwards. Unfortunately I confused myself thinking it was the former that had valued house and been so pushy so I (tried to) purchase it with Burchell Edwards for my sins. A massive mistake on my behalf.I made an offer which Jon immediately declined without contacting vendor. I made a counter offer which he said would not be accepted either. I told him this was my final offer? guess what? the vendor accepted! Jon them spent half an hour gloating telling me it was a tense negotiation on his behalf and a lot longer pressuring me to use their recommended solicitors (not that he is on commission!) I told him I had my own solicitors tied in with sale of my property but he didn?t give up , telling me how proactive they were and how they have a great relationship. He promised the sale would be complete in no time whatsoever if so used them. The irony! His solicitors were a lot more expensive than mine, and were used by the vendor? more of that to come.This was mid May.2 months later in Mid July my solicitor was still to receive ANY correspondence from the vendors solicitor, despite my weekly communication to the sales progression team etc. not even a starter pack, fixtures fittings form nothing. No explanation either.Unfortunately the vendors father sadly passed away last week but that was after 2 months.2 weeks ago after being very patient I called the office to pull out of the purchase as I have to be out of my property next week and haven?t time to mess about any more.I was told that the sales progresser would talk to vendor and find a solution. I suggested vendor paying for my storage costs at least. A week later after constant chasing and still no further along and no solution as much as offered I call office (took 45 mins to answer phone) and by this stage I had totally lost patience and told Jon this was it this time. (Jon didn?t even know the property we was talking about at this point!) Eventually I agreed that the progression manager call me with the facts first thing Monday morning. I?m still waiting for that call!Wednesday I finally got an email saying that they were contacting the directors at the vendors solicitors. On Friday still no news and so I once again formally emailed all parties informed them I was pulling out and that I had won a property at an auction the same day as was likely to complete a lot sooner so there was zero chance of me continuing.To my dismay there was no acknowledgment whatsoever no response at all. Shocking. Today is Thursday and finally this afternoon Jon rang me and said he had seen the email (I sent a week ago) but had some ?fantastic news for me?.He said that the legal pack had been prepared and that exchange would be very soon. Not sure what planet he was on. I had said I was proceeding with an other property.. Unfortunately too little too late.Surely they should have been prodding the vendor to complete paperwork etc and been honest with me as to why it was taking so long.This agent surely likes to talk the talk to attract the business and promise you the world but can?t deliver on these promises. They are also extremely pushy.I honestly can?t believe the difference between them and Next Place who are totally honest and have gone above and beyond.
July 2023 by J L
I've been impressed by John Wasim's efforts at trying to find me a property. He offers a personal service and is dedicated to listening to his clients, offering them suitable options.
July 2023 by Chloe Herring
Burchell Edawrds have been great in helping me secure my first home. A massive thank you to John Wasim who has been especially welcoming and helpful during the process
May 2023 by Gemma Shuter
John wassim at tamworth has been incredibly helpful in helping us purchase a rental. Constant communication with helpful tips and suggestions.
May 2023 by Viktorija Sabasova
Great service from the estate agents, particularly John Wasim, who has been helpful, friendly and has kept me up to date with the progress of the sale of my property.Thank you.
