January 2024 by Nick Tandy
No problems at all with the whole experience, friendly team on sales and delivery and got what I asked for!
January 2024 by Kevin Pratt
We knew what we wanted, and this made the process easier.
January 2024 by Karen Hopkins
Nick and Emilia couldn't have done anything more. Fabulous service from Bensons from ordering in-store to delivery, communication was top class. Thank you
December 2023 by Brent Jordan
Brilliant! Outstanding service and wonderful products!
December 2023 by Rosemary Naylor
Everyone very helpful and professional. Product knowledge excellent.
December 2023 by Peter Crockwell
Second bed we have ordered. No prtoblems to report.
December 2023 by Michael Stokes
Shirley our sales rep was helpful without being pushy. Perfect balance
November 2023 by Jonothan Bowen
Great products, fast deliver and courteous delivery team.
October 2023 by Christian Nicholson
Recent bed and mattress purchase at the Tamworth store. In store team were brilliant and helpful while not being 'pushy' at all. Items delivered in shorter than expected timeframe and again, the delivery team were brilliant. 4 stars as the boxes that held the bed parts were wet (so much so the cardboard fell away to touch at the end). Thankfully, the items were undamaged.Delivery team noticed the sodden boxes and took extra care bringing them into the house.Overall, a good experience and I'll head to Bensons first for future purchases.
October 2023 by Margaret Leonard
Excellent from the sales staff to the safe delivery and installation by Kieran and Emilian
October 2023 by Tanya English
Very good salesman, considered our need for a purchase rather than a sale, very polite ,funny and knowledgeable ? Tamworth Benson for beds ?
September 2023 by Al Smart
Really friendly, helpful and knowledgeable staff. Good range of products.
August 2023 by Katie Wright
Perfect service great customer service from Chris at the Tamworth store. Can?t wait for bed and mattress to arrive
August 2023 by Sandra Birch
Shirley has served me on two occasions at this store. I bought a wardrobe last year & a new bed frame this year. I went back to see her as she provided not only a good knowledgeable service, but friendly too. Selling a good product at a good price. Always a pleasure to do business with, made us feel valued.
July 2023 by Tom Walklett
Avoid - we have had an appalling experience with Bensons for Beds. Went into store to find a mattress and ordered one. Lead time was three weeks.Mattress was delivered fine but when we removed the plastic wrapping, we found the mattress was sopping wet and smelt musty as it had clearly been left out in the rain. Complained and were told the mattress would be replaced, but the earliest a replacement would be available would be in another 3 weeks - so 6 weeks without a useable mattress. We pointed this out to Bensons for Beds who said they were unable to offer any compensation for inconvenience caused as they were already replacing the mattress as a ?gesture of goodwill?!When the new mattress finally came, the deliverymen first claimed they did not have instructions to take away the old mattress and then said the new mattress (which was exactly the same as the old one) was too large to be delivered. Eventually they agreed they could deliver it but the whole experience has been very poor and I would strongly advise anyone to go elsewhere.
