March 2024 by Luke Tams
My Wife and I use this pharmacy for our monthly medications (and we have A lot) and they are always friendly, happy to help and dont get annoyed if there is an issue with the prescription (which is always the drs fault in the end).They help us sort it out and are very nice. They also have a good range of products in the pharmacy with a few things that are hard to get in other places.They are also a lot larger than the other pharmacies in stone so you dont feel like you are stood face to face with another customer like most places.
February 2024 by Glyn Jones
Always efficient
February 2024 by Kellie Burton
Went into today with my little lad and the lady named Aisha was amazing with us and made us feel welcome and gave amazing advice and aftercare for my lad
February 2024 by tycrex
Amazing service!!!! Aisha was so helpful eventhough the pharmacy was should if been closed. Thanks so much ??????
February 2024 by rachel campbell
AISHA The pharmacy was absolutely brilliant caring and considerate on every level will be coming back without a doubt tgankyou
February 2024 by R B
First class service from Aisha who offered friendly and helpful advice to help ease my dental pain. I really appreciated the time and care she gave.
January 2024 by lisa nayebjafar
I went to the pharmacy for advice about my husband?s condition, I was greeted by a pharmacist called Aisha, she was fantastic. Her knowledge, expertise and kindness when far beyond what I have experienced before. A great asset to our pharmacy. I came away feeling listened too and reassured, we were then prescribed exactly what was needed. Aisha went above and beyond. Can we see more of you at Stone pharmacy please?!
December 2023 by Karlton Rowley
We can't thank Aisha enough for the help she gave us this afternoon. Kind and compassionate in a moment of real need, this I understand can be difficult when understaffed and being pulled from pillar to post.
December 2023 by Alex
I couldn?t recommend Aisha enough. She was lovely and ever so helpful when I came in on a Sunday. She even said to return should I require more assistance. It is great to have a kind and understanding pharmacist. I would really hope that Aisha becomes permanent there, as Its very nice when you have a pharmacist who listens and cares and she was very considerate, her medical knowledge was excellent.
November 2023 by Jo Lewis
I ran out of medication today and the pharmacy and doctors surgery have sorted it promptly with no problems at all. I was a bit worried but it was all sorted without any issues. Thanks Stone pharmacy and Mansion House. Good service today
November 2023 by Mark Jones
Repeat prescription not ready yet having texts from them saying its ready. Surpose to open at 8am, now 8-15 still not open.
October 2023 by miss c
Given me and my little sister wrong medication, and given me someone else?s medication. They are trying to blame the computer system however the computer didn?t physically put them in the bag did they. Absolutley disgusting.Breach of confidentIality as I have now seen somebody else name, address and medication and she has probably seen mine too.They are now closed on Saturdays as well. Please check your medication because they are now putting people at risk.
October 2023 by Gillian Lee
A terrible pharmacy. Will only use as a last resort. Customer service is non-existent. They never seem to be able to fulfil a conplete prescription. I would not recommend. As someone else said the floor is also filthy.
September 2023 by C T
The low review is to hopefully draw the owners attention to the dirty floor, door, windows etc. Staff roll their eyes if it's mentioned and suggest the owner has little interest which can't be true. By way of example there is still sawdust on the floor from when they had their consulting room extended months and months ago... This lack of cleanliness does make people worry about what it's like behind the scenes where customers can't see, and when administering flu jabs etc. Happy to amend the score if things improve. Professional deep clean required, followed by daily cleaning maintenance inside and out to stop it becoming 'third world dirty'.
September 2023 by Patsy Gannon
Very well educated people and so polite
