December 2023 by Charles Withington
After reading the appalling reviews, I went on thier Web site. It provided today's date and when they would be open. And they were closed... so, they clearly have not learnt lessons from previous customer reviews. The management of this facility are clearly weak and have not got a clue on how to run a business. I am so sadden to know how well these people are being paid for achieving nothing in return.
October 2023 by The Last Motel
Open 2 hours a day (8am - 10am), except Saturday. Why even bother? Barely get deliveries... once a week tops is how often I get post. Never get collections... no point booking royal mail collections at all, as they never, ever show up. Postal service in Stone is worthless. I can wait up to a week for things that are guaranteed next day
July 2023 by amber critchlow
Really friendly staff and quick service!
July 2023 by Darren Hames
8am till 10am, just a joke, why bother? Oh other option wait at local Post box. Which means a long wait, to be met with grumpy drive, "can't take that, not insured". I explain purchased service and YOUR website directs me to this location for parcel collection. Grumpy man, begrudgingly takes parcel. Just wonderful customer service. Its just the same experiance each time. Royal mail so lucky Evri is even worse!
April 2023 by Virtual Insanity
8am till 10am??!!!! Hurry up and go under so we don?t ever have to have our parcels handled by Royal Mail ever again.
December 2022 by ben walker
Pathetic. Not only do we have to now get there between 8 and 10 because they can't be bothered to open for more than 2 hours but today I turned up before 10 and they had just shut anyway. No reason given
November 2022 by Linda Roberts
Turned up to collect parcel no opening times on the website. Sign on the door says close at 10am. No good if you are working .
November 2022 by Jason Frid
Royal Fail can't be bothered to deliver the parcels ?
September 2022 by Mrs C
Awful opening times we miss the post because we are at work but can only collect during working hours surely a 5-8pm collection opening time would be more suitable and beneficial to people.
August 2022 by Julie Gilly
I checked the opening times on Google to collect a parcel. When I arrived, they were closed according to their opening times on a piece of paper on the door. I wonder how many people have had a wasted journey just because they can?t be bothered to update their Google profile!
May 2022 by Sally C
Awful opening times we miss the post because we are at work but can only collect during working hours surely a 5-8pm collection opening time would be more suitable and beneficial to people.
March 2022 by Jay
Collected a parcel. Had to wait a while. But place seems ok
November 2021 by Steve Bunn
Went for parcel quick and easy to pick up
November 2021 by BabyChris Jenkins
Very good. They even treated me as a baby. So happy
September 2021 by paul woodworth
Turned up at 10:00 to collect a parcel only to find they have changed the opening hours too 08:00- 10-00. The only place you can find this information is on a piece of paper sellotaped over the original times outside the door. They could at least have the decency to update the times on google so we don?t waste our time.
