August 2023 by helensQ8797WO
Couldn't fault our two recent stays here. The hotel is clean and quiet, with rooms as you'd expect for a travellodge, but what really stood out were ALL the staff who helped us with my disabled son.TY
August 2023 by noreenbhatti92
It is good hotel if you are visiting Alton tower it?s next to cafe and M&S free parking very quiet place this was out second time stayed at this hotel. Beds are very comfy. The only thing the shortage of staff I couldn?t find anyone at reception whenever I go there.
August 2023 by H9215WJhannahw
The staff here are great! After my stay I realised I?d left something behind in my room and phoned up, the man I spoke to was very helpful and offered to send it back to me free of charge. Very grateful and would definitely stay again.
August 2023 by ccamillier
Receptionist was welcoming and gave us a lovely room, had our grandchild with us room was very spacious, towels fluffy and new, bedding fresh and looked new! Tea and coffee in room and would you believe a lake to take a walk around! Of course the services to eat and wander! Very good! Stopover for Alton towers!
August 2023 by Mobile696636
I turned up at this hotel and had a problem with my truck Alison helped me out by lending me a charger for my phone very helpful and polite a credit to travellodge. Alison, thank you. well run hotel the room was clean and tidy and surprisingly quite considering it was right next to the motorway.
July 2023 by KAP256
Welcoming staff, clean rooms and comfortable. Well based for services. Just want you need as an overnight stay. I was visiting Alton towers and was about 50 minute drive which is still much closer than home!
July 2023 by Paradise46777980959
Booked a stay on our way from Kent to Lake District, Amanda on reception was so welcoming and helpful. Maria was also brilliant on the way home. Fabulous, highly recommend, beautiful setting. Big tick
July 2023 by junet646
Had a great nights sleep on a comfortable bed. You get what you pay for and at £34 for a room it is ideal for an overnight stay on a long journey. Yes, there are no extras like hairdryers, a very small tv, etc etc, but again for the price! You cannot get into reception a minute before 3 unless you pay extra but thats ok as well. Receptionist was very friendly and helpful. You can get in at 12 for £10 and leave at 3pm instead of 12 for another £10. The rooms need an update and not perfect but dont let that put you off. You are not going to be on a long holiday break there!! Plenty of shops and food outlets as well and free overnight parking. Wifi £3 for 24 hours. Would recommend for solo travellers as I felt perfectly safe alone.
July 2023 by LouCole
Very helpful, friendly and welcoming staff. We find the rooms spacious, airy and located and are often in a quiet area of the hotel. Ideally located for when we travel North from Cornwall. Services/amenities on site are very good.
July 2023 by kinacats
We stopped here for an overnight on our way to Cornwall with our caravan . Great parking facilities, one of the better motorway services. Very close to Stafford, if you want to venture further afield for food.
October 2021 by Lucy G
Good quality food. Que was massive but food was freshly cooked and tasty
September 2021 by nihat asanov
Burger king\\nIf i have to choose between Burger King and Mc Donalds no doubt I'll go for the Burger king. There products are much tastier and quality.\\nAt the moment of writing this review just got my order after 15 min wait. The place is very busy probably because of the congestion on the motorway.\\nHope that the waiting time will be much better next time so i can update me review to 5 star.\\nOther than that food is fantastic as always.\\nMake sure to use the app as well so you can get the discount. I was very surprised when they gave me the discount- usually on the motorway service they never do.
September 2021 by Pizza Chef
This place is shocking if you want a quick meal. A couple of times I have visited this place and they are severally under staffed. Wait times of over 45 minutes no matter what you order due to the back log.\\n\\nAbout ten people got refunds after waiting too long for their food.\\n\\nAvoid this establishment and use Costa or the Asian places or Greg's.
September 2021 by David Merrigan
a nice clean burger king plenty of choices to choose good pit stop
August 2021 by Appollo
avoid, you will be waiting a long time
