January 2024 by Angel Voice Singing School
The Waitress was polite,friendly and chatty, which I loved. She gave us plenty of time to order and the food was perfect.Thank you, we dont get together very often, so it makes the experience even better when staff and food add to the joy.Thank you
January 2024 by pete bate
Gets 1 star because staff were very good. As for the rest...Place was very cold. Food over priced eg £14.80 for a salad food itself was poor quality. Bland beer £6.80 a pint !and not priced on the menu so you did not know how overpriced it was. Garlic bread was rock hard. Fries came loaded with salt.Will not recommend and will never go again.
January 2024 by Michelle Bate
We visited Thursday 4th January 2024. The place was freezing and all diners sat with coats on. Asked if heating was on and staff said it was hot. I suggested they looked at all the customers with coats on. Nothing done. The food was very overpriced and images in menu certainly didn't match the food images in menu.I would not visit again
January 2024 by Sonia
Utterly depressing.I've been a few times, the last time being a few years ago and I couldn't remember why I'd not been in so long. My recent visit reminded me of why and after seeing they have not made any improvement in that time, I have no intention of going back again!The service in this place is abhorrent! Even during particularly quiet times (we went at 3pm!) The customer service is non-existent. Our server put in the bare minimum. She basically just took our order (after we'd waited 20 minutes or so) and delivered half of it (we had to ask twice for the other half) and we were left for the duration of our visit without actively being attended to, and even when we were, this was only a result of us flagging down our server... not as a result of our server offering so much as the basic level of customer service. This includes being sat at a table for half an hour with our used plates not being removed, no offer for more drinks or dessert (which we had every intention of ordering before being so infuriated with the lack of service that we gave up on that!) and no suggestion at bringing the bill.For a place to charge such an absurd amount for food, diners expect a certain level of customer service which this establishment fails to provide. They should either lower their prices or drastically improve the service because at the moment diners are not getting the service they're paying for!I'd be amazed if people aren't constantly getting up and leaving without paying after waiting 30 minutes for so much as a glimpse of their server!
January 2024 by Ilka Hudson
Sadly not the experience we were expecting. Slow service to start of with, got worse after waiting for our food for over an hour we were told someone 'bumped' it of the system. Yes we got offered free starters that we didn't really wanted. Food took another half an hour and to top it off the manager never came over to offer his apologies, had to hunt down a waiter to pay the bill. Will noy be returning.
December 2023 by sarah butcher
Lovely time out catching up with the bestie. Busier than what I thought, therefore, I was surprised how attentive the server was.Overall the food was good. Honey Comb cheesecake (as pictured) is on the small side, however that's all you will need as it's very creamy!Thank you!
December 2023 by Jim Cameron
Restaurant was busy but staff had it well in hand, food was exactly what you'd expect, nice and hot, came out at a good time so I wasn't waiting forever but it wasn't instantly there either, friendly chatty staff as well. Great job! ????
December 2023 by Charlotte Parsons
Shocking evening, birthday meal.Waiting for drinks up to an hour! half the round came, and had to ask for the other. Shots missing for the cocktails that did come. This was all evening. Food was nice. One of the staff was extremely rude! I did make a complaint while I was there but manager didn't really seem that bothered. Wouldn't recommend. Really gone down hill since my last visit there.
December 2023 by Oluwatobiloba Abiodun
Meals were excellent. Dan provided us excellent service today. He was simply amazing, with his charming smile and helpful suggestions. He made our evening really enjoyable.Kid-friendliness: Kid menu excellent.
December 2023 by Denise Leanne
We really enjoyed it. It was 2 for 1 cocktails my partner had bubbleg daiquiri and I had sour cherry coke.. the food was amazing and the service was excellent. The only issue we had was when we went there was no draught beer (my partner usually drinks larger). Would definitely recommend tgifridays and would definitely go again.
December 2023 by Lorraine White
Food was tasty but very overpriced, there was no atmosphere and we were left unattended for long periods of time, whilst staff stood around an almost empty diner. The lighting on our table was poor and we had to question our bill because we were over charged. The ladies toilets were a mess with a blocked toilet and no toilet paper.We will not be returning and are extremely disappointed for a special birthday meal
December 2023 by Cheryl Vaughan
The place looked closed when we arrived, and outdoor lights were not on. It was very quiet. Servers were pleasant, but our simple order took ages to arrive. I had the half ribs with salad. My two grandsons had a kids meal followed by two ice creams. We had two cokes and a fruit shoot. The bill came to just under £50 which I felt was extortionate for the standard and amount of food we had. The ribs, salad, corn and slaw was, I think, £18 which is rather expensive, in my opinion. I will not be going to overpriced TGI Fridays again!
December 2023 by Paul Evans
It was very overrated and overpriced for not great food.It would actually have been cheaper to dine at my hotel, The Hilton Plus, enjoyed better quality fresh food.None of the cocktails for £5 'were available, along with no draught beers.The burger was OK but not outstanding, and fries were adequate.The only saving grace was our server, who was polite, friendly, and apologetic.Not recommended.
December 2023 by Mads
Had a main course each, a cocktail, and a beer - £69.50. We didn't go for appetisers because they were £10 each for tiny portions and every main course was ~£20, for some chicken and chips?? Horrifyingly overpriced, and it was incredibly mediocre (as expected). Ordered a two for one cocktail, only to find a single one is £16 anyway!? There was absolutely no alcohol in them, it was water with a hint of strawberry - flavoured water from the shop has more taste, and more alcohol ?
November 2023 by Craig K62
Oh what has happened to TGI Friday!? Pricing themselves out, very expensive now compared to market aimed at. Explains why it half empty on a Friday evening.Atmosphere was quiet and service alright but nobody checked on our meals and had a chase our drinks.Far better restaurants to go to for the money.
