March 2024 by Joy Gilligan
I saw Vikki Lordan about my cataracts .She explained everything clearly .All the staff were very pleasant .I didn't have to wait long I went to lifesavers at Alexander Park Tunstall
February 2024 by Dawn Summerfield
Took my glasses in to have arm put back on got them back with a other arm from different pair of glasses and one arm missing not good after care
February 2024 by Diane Bostock
All on ground level which is good for me. The staff are so helpful and welcoming. The optician was great and answered all my questions and worries.
January 2024 by Martin Tweedie
Just wanted to say thanks to the staff member following my call yesterday. It turns out to be a detached retina and as you told me to quickly get an appointment with emergency eye care it?s being dealt with urgently. I don?t live in the same area as this branch but they are definitely worth traveling to
January 2024 by Keith
Does what it says on the can
January 2024 by David ?David?
Professional and friendly service. Great customer care!
January 2024 by Kim Grattage
Helpful, friendly staff who allowed me to use their toilet facilities several times during my appointment due to a severe Crohn's flare up. Thank you ladies.
December 2023 by Dale Whitehurst
Brilliant first time experience and will stick with this company now for life, very satisfied, thank you and definitely recommend
December 2023 by Yuan Zhu Chen
Friendly staff, professional optician, always sort out that we need
December 2023 by Karen Purton
Had to get glasses after years of buying cheap reading glasses. Gosh?my eyes were worse than I thought ? But helpful staff sorted me out and I came away with a pair of varifocals. So pleased and can?t recommend the store enough.Many thanks
November 2023 by Dan Johnson
Appointment at 10:55, told on arrival 20 minute delay, still not seen 40 minutes later, another guy with the same last name who had an 11:30 appointment called in ahead of me by mistake. That was enough for me, left without seeing an optician and won't be returning.I get the impression that this place overbooks to accommodate cancellations and no shows, then ends up running way behind when everyone actually turns up. Personally, i'm not willing to give £35 and two hours of my life, only to then get marketed to for new frames I likely don't need.Has a distinctly chain brand feel despite the friendliness of the staff, though I don't get the impression from my experience that there's any leadership there to keep their processes in check and running smoothly.
October 2023 by Roman Wojnilo
This place is a big joke. Avoid. Paid for test to get contact lenses. Lenses arrived 2 days after my test but no one cared to let me know for a month. Total ignorance from staff.
October 2023 by Gerald Siery
Very friendly, gave good advice, no hesitation of recommending them
October 2023 by Captain Gingerbeard
Went in, got my eyes tested, all good. Small specsavers with plenty of parking.
October 2023 by Christopher Fox
Excellent experience all teams members were brilliant