August 2025 by Sarah Walton
Nice and clean, welcoming,Lovely staff sorted with both glasses and lenses, great service each time
August 2025 by Graham Fitchford
Excellent service very welcoming and very professional
August 2025 by Carlo Marchionne
Great experience can't recommended the staff and setup enough, Excellent
August 2025 by Mark Stirrup
Full eye test revealed hidden problem within my eye .
They booked me in to the emergency eye clinic as well .
Top class service for a full eye Test .
Worth every bit of £30
August 2025 by Pauline McDonagh
Specsavers Hanley, friendly and welcoming staff, all efficient in their respective time rolls
August 2025 by Stuart Jones
I visited Specsavers to enquire about the cost of re-glaze using Zeiss lenses - a globally renowned, premium optical brand. The dispenser I spoke to had no idea what Zeiss lenses even were. This was both surprising and concerning, as I would expect a trained dispenser in a high-profile opticians to have at least a basic awareness of leading lens manufacturers. If their staff lack knowledge of one of the most respected names in the industry, it raises serious doubts about the level of expertise and training provided - and whether this is a place I would confidently trust with my eyewear needs. The answer: no. I walked away - shocked by the experience.
August 2025 by Adam Hetherington
I would like to express my sincere gratitude to the optician who attended to me today. The optician demonstrated exceptional service during my eye test appointment, exceeding expectations in accommodating my needs. As I was unable to secure childcare for my six-year-old and one-year-old twins on the day of my appointments, I was concerned about potential disruptions. However, the reception staff alleviated my concerns by assuring me that they would assist in ensuring the appointments proceeded smoothly. During the appointment, the twins became distressed, likely due to the testing equipment. Recognizing my concern, the optician assured me that the presence of the twins in the examination room was not an issue. The optician maintained professionalism and assisted in calming the twins, allowing the eye exam to continue without further disruption. The optician made reasonable adjustments throughout the examination to ensure the comfort and well-being of everyone present. I am deeply appreciative of the kind and professional service provided by both the optician and the staff, who transformed a potentially stressful day into a much more manageable experience.
August 2025 by Ad_Tad
I would like to express my sincere gratitude to the optician who attended to me today. The optician demonstrated exceptional service during my eye test appointment, exceeding expectations in accommodating my needs. As I was unable to secure childcare for my six-year-old and one-year-old twins on the day of my appointments, I was concerned about potential disruptions. However, the reception staff alleviated my concerns by assuring me that they would assist in ensuring the appointments proceeded smoothly. During the appointment, the twins became distressed, likely due to the testing equipment. Recognizing my concern, the optician assured me that the presence of the twins in the examination room was not an issue. The optician maintained professionalism and assisted in calming the twins, allowing the eye exam to continue without further disruption. The optician made reasonable adjustments throughout the examination to ensure the comfort and well-being of everyone present. I am deeply appreciative of the kind and professional service provided by both the optician and the staff, who transformed a potentially stressful day into a much more manageable experience.
August 2025 by Kerry Bloor
Sound all round!!
August 2025 by martin proctor
Best specsavers I have used
July 2025 by Beverley Beard
Good service, great selection of glasses to choose from.
July 2025 by Bridget Owusu Bempah
Staff are very friendly, caring, and give you all the explanation you need and they make sure you understand and clear with every information.????
July 2025 by Brett Owen
No complaints, all staff friendly and helpful, a great service, thankyou all ?
July 2025 by Wendy Willatt
Sorted my problem quickly
July 2025 by jvonta james
Amazing