November 2023 by Tee Ali
Good serviceGood communicationCan't fault them
September 2023 by Karen Hurst
Very helpful and professional
November 2022 by Lionel Jones
First class professional service
November 2021 by Tony o'callaghan
I had implants about 6 years ago. I have been having problems with one of my eyes. I contacted my Optician but they were not open that day. They recommended ROYAL'S. I phoned them up for an emergency eye tests. They fitted me in that day. What a lovely lady . Done ALL the tests and phoned the eye hospital to get me an appointment. I really appreciate the lady and the company for there 100% commitment and to ease my anxiety. Thank you so much. God bless Anthony O Callaghan
November 2021 by samantha bailey
The rudest, most presumptuous and arrogant reception staff I have ever had the displeasure of dealing with and we didn't even walk through the door. Even in a stressful, post covid world or lack of customer service training, there is never an excuse for such inhumane and pretentious behaviour. Unfortunately, it wasn't myself they let down it was a young, 5-year-old girl who was very anxious to have glasses to begin with.Good luck
November 2021 by Maryann Mellor
Wonderful service with all the staff my new glasses are the best I have had and not expensive so pleased I have come back. I recommend them to anyone thank you x
November 2021 by El Greco
Fantastic service. Really pleased, thank you.
November 2019 by Tom Harris
Amazing Opticians!
November 2018 by Anthony Ball
I've been a customer here for 20 years or more. Had three major eye problems picked up with immediate referral to hospital. Very thorough eye tests with superb highly trained staff who explain everything in clear terms . We'll worth paying a bit more for . Feel very confident with using these opticians . Always an excellent professional and friendly service . Would not hesitate to recommend . All my family use this place. They are always willing to help and offer advice.
November 2018 by Stuart Jones
Poor service e-mailed the practice regarding prices of lenses have received no communication whatsoever very poor customer service.
November 2017 by Mark Haynes
Great opticians. Yes it is definitely more expensive than a major chain like boots or Specsavers but my eye test took approx 45min as it was very thorough. The optician was great explained my eye issues perfectly and explained why specsavers had probably made a mistake with them! Glasses are expensive but I feel I can see again so I'm happy.
