March 2024 by Glyn Davies
It was a long shot I had a sink basin with a locked nut I couldn?t tighten or remove and no matter how many tools I tried wrenches box spanner?s and so on none would fit it was perculia size.the team at machine mart did there best to find a suitable alternative and with a bit of thinking outside the box Paul came up with a solution and hey presto the job was sorted!! All part of the service they said time and effort with to help me outThank you very much service like this is not found very often these unless your spending a lot of money!?
December 2023 by Darren Hughes
Visiting the store on one occasion I found the experience good, staff were very helpful. Unfortunately on another occasion some months later during a phone call query the staff member had no clue, no product knowledge, no interest and was rude.I would not visit or call again.
November 2023 by Liam Hunter
Very friendly and helpful staff
September 2023 by Maurice Leach
Very helpful and knowledgeable assistant.
July 2023 by Marc Lovett
Excellant service,kept be updated by phone whilst waiting for a delivery from the main wharehouse..All the shop lads helped get the motorbike ramp onto the van.Thanks all,much appreciated.
April 2023 by 78blueandwhitevwbus Baines
Never shopping here again, after being fined for using their carpark even though I inputed my reg into their system. avoid
April 2023 by Ruth Lunt
Very helpful and friendly excellent service and had exactly what we were looking for
July 2022 by Pete D
Quite helpful and will be going back.
July 2022 by Brandon Couper
Staff were very pleasant and Let me crack on
February 2022 by David Lovatt
Called today to view an item and although they hadn't got one in the staff were very helpful and couldn't be more helpful, with attitudes towards customers like this it really does make a difference, couldn't fault ?
September 2021 by Gwyn Powell
Very helpful. Travelled a good way to get an item and staff member had it ready and helped load it. I wish that branch were nearer to me.
April 2021 by Philip McIntyre
I've payed for a item on click and collect and after I payed I was informed that I would be informed at the end of March when the item is in, I needed that item today so I phoned my local store and they have one on the shelf but wouldn't let me have it in place of my order has the money has to go through there till and click and collect if a different part of the company I've never been so shocked at a poor service when I order click and collect from any other tool store it could be a day at the latest to pick the item up and if they've got it there i can have it that day, I will never use these again and all so inform friends,family and other businesses not to use them total rubbish
April 2021 by Jia Faris
Very rude staff i was there today.Poped in- do you know what you looking for ?Me- yes safety boots.- they're literally Infront of you, you can't see them.Me- ok thanks. Went to have a look.- the guy came what do you want what size no we don't have them sorry ( just want to get rid of me )Me- went straight out ... It was my first time in that branch and it should be the last time.
September 2020 by Alexandra Scott
Katie in the Hanley store is an absolute star. She kept me fully informed about my order with regular phone calls, and when it finally arrived was extremely efficient and very friendly. If there was an award for employee of the month, she should definitely get it. Highly recommended.
September 2020 by X-Treme Detailing
At start great service. I purchased Numatic wet &, dry vacuum. Once paid carrying big box struggled get out of door no help from staff. Hence door swung back and corner of box hit me in mouth causing damage to tooth and bleeding
