July 2025 by Abbas Alamdar
Worse Staff ever, useless, lazy and not helpful at all they need to close this branch or get rid of the staff completely
May 2025 by Faizan
Zero stars for customer care . Needed these guys once in last 5 years and very disappointed.
May 2025 by Addy67
The lady was very impatient and wanted to help another customer while I had to redownload the Lloyds bank app which takes roughly a minute. I was waiting for 5 minutes for her to get back to me and she was too busy serving the customer who was supposed to be served after me.
She had the AUDACITY to tell me she is busy with a customer even though I was here before she was, she never got back to me after half an hour while I was getting served by another rude guy who was talking like he wanted to fight me. Absolutely disgusting people.
December 2024 by Rehan Safi
Very bad behaviour a Kurdish person
November 2024 by Sonam Verma
Just writing this review to thank our mortgage advisor, Dean. Very professional, knowledgable and quite efficient.
October 2024 by Adil Tarakhel
7 people queuing, and there is only one person at desk takes everyone half hour to get there ;(
April 2024 by Josephine Getley
Great service ,very helpful
February 2024 by manpreet kaur
I visited this about for having some problems regarding online banking,there was a lady at reception who covered herself with the black scarf,was very very rude with me and other customers,,staff members must behave well with the customers who visit the place ,but I will not visit this branch again,I decided to choose another online banking,.thanks
December 2023 by SIMON UZOMA EMETONJOR
Am very much happy in banking with Lloyds Bank. The staff's are so caring.
November 2023 by Tadas Lithuania
Never had a bad service used this bank for 9 years now .super professional staff always helpful and fast service compare to others .Keep up the great work guys 5 out of 5
May 2023 by Amer Abid
Unhelpful staff
January 2023 by Dashiell Mycroft
I've always received incredibly helpful and friendly service in branch
November 2022 by Rhys David
Couldn't fault the customer service that I received, Kate delivered a five star service and rectified many of the problems we were experiencing
December 2021 by Hamzah
Slow customer service, no urgency from any staff, especially during covid times, to assist customers, especially elderly customers who have been awaiting their turn for 10 minutes plus. Poor set up and big delays
November 2021 by David Murphy
Improperly trained staff and paranoid, systemically racist policies pertaining to international clients and account holders. Staff rejected my proof of address documents twice and refused to accept a digital signature from my HR department. If you aren't born in the UK stay away - policies and attitudes of management are unwelcoming and borderline hostile to international clients.
