December 2022 by Adriana Constantinescu
Friendly staff, great service
November 2022 by Maricor Roberts
Our family had been going to James Herd for years. Should?ve given my 5 star rating then. It is still 5 stars. Very accommodating receptionist and very professional optometrist who saw us today. Her name is Kirsty- she?s brilliant, never pushy, never rushes you, explains things and answers any question. I?ll never go anywhere.
November 2022 by Steve Baxter
Been going there for years,very friendly enviroment, staff etc,they are excellent with caring for you, making sure you get the right treatment and they do not rush or push you in anyway.Their advice is 100% caring and very professional.Thank you all for your kind and excellent service
November 2022 by John Bull
Went for eye test mentioned my cataract in the clinic within 2 weeks
November 2020 by Tony Jukes
Not only top drawer in opthalmic care there are some truly kind and considerate opticians that leave no stone unturned in their quest to help.A customer of many decades.
November 2020 by Carolyn Parson
Just had eye test with Sophia at James Herd..I was very nervous but Sophia made me completely at ease ..I had OCT scan , eye drops in to dilate for the first time and it was totally fine ..I would highly reccomend this Opticians , having been tested at various other chain Opticians in the past , I now will always use James Herd , all safe sanitation Covid precautions are in use ..So very pleased with everything ..Sophia Kelly and Jane ..thank you
November 2018 by Lisa Wareham
Both me and my 5 year old daughter got our eyes tested at James Herd. Staff were amazing with us both especially with my daughter who needed glasses. Professional staff who assisted us with glasses and gave advice. Highly recommend!
November 2018 by Paul ?MR P?
Very polite and courteous.
November 2016 by Amy Crane
Love this place they have been fab with myself and son well done guys highly recommended ?
November 2015 by Michelle Bailey
Had my sight tested today at James Herd in Tunstall and the person who tested my eyes was extremely thorough, professional and caring. Everything was explained in detail and the examination felt unrushed and friendly.Well done, James Herd opticians, I'll be recommending you to others.
November 2015 by Simon Roberts
Exemplary Sevice. A friendly environment, the staff listen to your issues and help to the best their abilities. Their testing procedures are thorough and un-rushed making sure they cover every issue. By far the best opticians I have attended in the Stoke area.
