February 2024 by L
One of the ladies who works here was very rude to me when I was depositing money into my account and yanked my card from my hand. I have always gone to this Halifax branch with no issues but I was made feeling silly and insignificant by this lady today.
December 2023 by Paul Roberts
Staff a1
August 2023 by Alb Barnett
Brilliant staff but crazy hours of service.Closed on Saturday close at 3pm in the week how are people who are working going to get to the bank . Just a minute is this Halifax trying to get everyone to go on line I ask myself ?
June 2023 by Chris Orpe
Friendly and helpful
February 2023 by Steven Lawton
Easy branch convenient
June 2022 by audra Mitchell
Closed at 3pm what's that all about ? What about us workers that don't finish until 4pm? I can't just say to my place of work hang on a min I need some time off work so I can go the halifax. He certainly would tell me get lost.. explanation would be nice
July 2021 by Lu K
I have been a customer of the Halifax for many years and use the Longton branch regularly. The staff have always been courteous and helpful even when the place has been very busy with customers. Since the Covid outbreak the staff have maintained the branch and all credit to them. I wish them all well and hope this branch remains.
July 2021 by Ludmila Koziaryn
I have been a customer of the Halifax for many years and use the Longton branch regularly. The staff have always been courteous and helpful even when the place has been very busy with customers. Since the Covid outbreak the staff have maintained the branch and all credit to them. I wish them all well and hope this branch remains.
September 2020 by Sleek Touch Beauty
Rude staff , very unprofessional, halifax should simply close down. Barclays customer service is better atleast.
September 2020 by Janet Ellams
Rude staff. Unhelpful. Checked times today to see if open. Yes. Got there and it was shut. I am writing a formal letter to head office.
September 2020 by Lisa Khan
Awful experience first with the customer service helpline then in branch. Do not bank with them
September 2020 by Sarfraz Gulzar
Unprofessional staff, who clearly don't know what they are doing
July 2019 by shay 800k
Went into this branch today with the correct documents to open an account. I was told the documents I had where incorrect, I rang Dana who works for Halifax customer service she advised my documents where correct and I had indeed been mislead by the branch. They don?t know what they talking about here AVOID. Drove 10 min up the road to Newcastle branch and they opened my acc within 5min no question asked.
January 2019 by Shane Maumbe
Went into this branch today with the correct documents to open an account. I was told the documents I had where incorrect, I rang Dana who works for Halifax customer service she advised my documents where correct and I had indeed been mislead by the branch. They donâ??t know what they talking about here AVOID. Drove 10 min up the road to Newcastle branch and they opened my acc within 5min no question asked.
July 2018 by Cal meadow
******* rude staff!!, I?m sorry to swear. But the staff here are miserable wastes of life, I?m never going to this store again it?s disgusting, also is pretty dirty around, not a nice place at all!!!