October 2023 by Leila Khawaja
Very well stocked and helpful staff
August 2023 by Jamie walton
Great place for all trades friendly staff
May 2023 by Robert Price
Very poor - went in on Wednesday order up parts and invoice was sent - Paid in full - ready for me to collect on Monday first thing to start job - picked up Monday all pipe fittings wrongly picked, parts missing from list ( that had been paid for) spent 2 hrs of my life sorting out issue with them - Then they would not let me take new parts till an extra £10 was paid - lost the will to live - what an unorganised company
May 2023 by Claire ?ordon
Good store, good products a little expensive but quality is there
January 2023 by Rob Hunter
Very willing to help with staff that are happy to go above and beyond. You get lucky or unlucky with the assistant who serves you though. Some of them are great but a few just don't want to be there and it makes life difficult. They are open quite early but also close early compared with similar tool shops, etc which can make it difficult to rely on FWB. They have plenty of space to park even very large vehicles.
April 2022 by Gareth Boardman
Good set of lads very helpful
February 2022 by Philip Richards
Waiting ages to get served ,when I eventually got served was told they couldn't find the item I wanted went to arco sorted no problem !
February 2022 by Mr BT Builder
Staff too slow you can wait up to 20 mins to be served
July 2021 by Lee Davies
Rarely have I come away without the fasteners I needed. Good staff and reasonable prices. Been attending here for years.
March 2021 by Chris Titley
Went today to buy some key clamp tube, would only cut the tube in half which is still to big for my van, can't cut on the carpark so drove off with the back up and had to cut it in the street, for the sake of 2 more cuts which I would have paid for they are now getting a bad review , wasn't like it was busy in the shop, staff member was miserable, not a great start for a potentially new customer, will use W T Lynns from now on
March 2021 by Greg Dancer
Went 11 August to purchase six M8 x 80mm bolts, incidentally as I did 3 weeks ago when I purchased four M8 x 130mm bolts and a tang 1/2 inch drive bar. To be told, having travelled there that it?s policy I can now only buy a box.Having explained the above, and that I?ve used FWB for years he just raised his shoulders.The shop was empty, Stoke FWB unprepared to make a sale, in a recession. A good, we?ll established company, with a good reputation going back to when I worked for the NCB sadly gone down the tubes, why? Who?s running the show!!!!Greg Dancer
March 2021 by Errold glyn Hawkesworth
Fwb are a great company they near or enough stock everything if they have not got they will get it for youVery competitive
September 2019 by cristian bogdan
Nice seller team .
August 2019 by Dave Brookes
Great friendly service by knowledgeable staff, if you want something different this is the place to come
July 2019 by Mark Meadowcroft
Needed some nuts and bolts. The guy serving was knowledgable and helped greatly. Cheers
