March 2024 by veryeasilyconfused
Had a fantastic meal here. Got to be honest after the last reviews it wasn't looking good but everything we ordered was lovely. The garlic bread was really nice, the calzone bursting with filling and flavour and the burgers really juicy and lovely. The cheesecake was one of the nicest I've had in a long time. The servers were really attentive and friendly. Was pleasantly surprised by how great it was and will definitely be back
March 2024 by Naomi W
AWFUL EXPERIENCE !! Disgusting food. Terrible service. Will not be returning. Put me off for life. Arrived and took 20 minutes before offered drinks which then took about 30 minutes to come. Ordered mozzarella sticks but no cheese was visible inside. When food finally arrived after an hour of waiting even though the restaurant was not busy, we were shocked. The food was cold , the bacon was raw , the pizza base was not cooked thoroughly and the cheese looked out of date. We were put in an awful seat even though the rest of the restaurant was available. Smell of fish surrounded us. Unwelcoming staff. Worst meal of my life. Paid £50 for an appalling meal. I have enjoyed Frankie?s and Benny?s before but this experience of poor food and service will stop me from ever going again.
March 2024 by Monkey_Leesh
Not the greatest of visits. Booked for 10 people only to be split over two booths table next to us would have fitted all of us comfortably but apparently it was reserved. We were there two hours and no one turned up within the time we were there. We had to push the two round tables together and ?make do.? Ordered cups of tea and they were tiny for £2.30. When we ordered a second one we got a bigger cup for the same price. Felt ripped off. Milk came in an espresso cup as well not a milk jug. Toast well that was more like warm bread, had to send it back as it was only toasted on one side, still no better when it came back. Bacon on the pancakes was cold, the extra eggs we ordered were cold. By this point we had given up so didn?t say anything. Wasn?t even busy at all. Usually very good as well.
March 2024 by Carl Brandrick
Well, this place has gone down hill! Waited 10 minutes or so before anyone came to the front desk to get us seated, waiters went passed but no-one said anything.Food was OK but nothing special. For 2 of us cost £50, definitely not worth it!
March 2024 by Andrew Reade
Friendly staff average
March 2024 by Karl Thomas P
Came out for a meal with a friend for a meal and the meal was cooked to our satisfaction and the server was wonderful. She made sure the order was correct as I have a food allergy so she made sure it was cooked and prepared separately from other food.
February 2024 by sarah asher
Lovely food great staff. Good menu choices for veggies and gluten free.
February 2024 by Janina H
Great server Aura. Quick service and good food (though slightly average premade pancakes). Would come again as something for everyone.
February 2024 by Autobrite Direct LTD
Food was good and good service. Would come back
February 2024 by Bolaji Temidayo
Always been go to, but service was a little poor perhaps they had too many orders to keep up. Will just try to forget the
February 2024 by Susan Rowlands
Horrendous service. Waited 1 hour for starters, the restraunt was almost empty. Potato skins black. Burgers tastless. Staff more interested in talking to each other. Used to love this place, have had great meals in the past. Worst meal and experience for many years. Certainly won't be returning.
February 2024 by Nuvi S
We had walked in to try the breakfast as my partner really wanted to try it. Our waitress took us to our seat and asked that we use the QR code on the menu. After scanning the QR code, we realised it was displaying on both our phones that it had expired. So my partner tried waving to the waitress (with the red hair) who seemed too busy staring into space in the corner. After she was walking to give someone their food, she saw us waving to her for some assistance, but she decided to ignore us and looked like she was starting to take a break. After 15 minutes of waiting, we decided to walk out and not eat here again. Not a pleasant experience.
February 2024 by Jessica Jones
Great food, especially for kids.wish there was more on the menu
February 2024 by MJ Knole Garmino
Nice place to bring a
February 2024 by Lucy
Assistant manager Matt went above and beyond when the third party delivery provider did not deliver our order. Such a wonderful team of people providing a great service.