December 2023 by Nathan Bold
Helpful friendly staff. Even though they were mega busy.
December 2023 by Jon McGowan
A great place to bag a techy bargain or make a few quid on your unused games, dvds and tech. The staff are very knowledgeable and keen to help. There can be a bit of a wait to be served though as it does get very busy at times.
December 2023 by Mark Brereton
Visited to sell a few video games in exchange for a voucher so I could get a few old games I'm collecting. All went smoothly and it was a very fast and easy process.
November 2023 by Pete Speake
Without don't not cheap! They had a GoPro Hero 9 Black in for £220.00, I enquired as to what it came with, expecting lots of mounts & at least one spare battery, well it came with the case & that was on it!On that very same day, in fact, minute, as I showed the guy, the Hero 9 Black brand new was £20.00 cheaper on Amazon! So don't go hear expecting a bargain!! Potentially you may even be paying more!! So really do your homework before buying from here. Though I have bought from here previously, & got an OK deal! The staff at my local branch, Hanley Stoke-on-Trent seem disinterested, & not too clued up, so I'd always look elsewhere before buying here, though occasionally, but it is occasionally they may have a bargain, but I imagine their profit margins are rather good!Just my opinion!But second hand GoPro more expensive than the brand new one, same model!!Reply..Well I bought the brand new GoPro & with their subscription, I'd rather that than your 24 month warranty as I get that & so much more with my GoPro subscription!But as I said I've bought from you before & got a fair price on a laptop I think it was. I was just shocked you were selling a second hand GoPro £20.00 more than a brand new one. I even showed the assistant, who I think should have the ability to alter the price after checking for himself, even though I had shown him on my phone.Anyway it's all worked out rather well for me! A brand new one that is phenomenal & like I say with the subscription, so much more including unlimited cloud storage, which isn't just for the GoPro footage, but every video & photo I take fron now on!! So I'm rather pleased it was more expensive!
October 2023 by daniel maddison
Brought a phone from here. Got told there was nothing wrong with it. Got home ran a diagnostic check and straight away flagged up that there was a faulty battery. Stay well clear. If this doesn't get sorted il be taking these to trading standards. Phones should be checked before selling to a customer. Well they had of the wrong person
October 2023 by John Humphreys
The staff are excellent even if you don't know what you quite want they offer advice and don't make buy the most expensive but you get offered the best options and you it is always better spending a little extra
October 2023 by Stephen Oultram
Just a shop that's full of computer games and phones etc. Its ok to get out of the rain. Just mind the dust heads and drinkers across the road
September 2023 by Joey Hehir
Staff are always friendly when I go and trade in my old stuff that I am unable to sell on marketplaceI do not tend to buy stuff from here due to them being overpriced but you can pick up a few gems every now and again.
September 2023 by Hassan Sajid
I try to avoid this store they try their best to make things awkward. Even though I have been buying and selling for years but the other day they couldn't find my account.I am not sure what it is but it's always this store which does these weird things.
September 2023 by thomas uni
Ok service but it's annoying when you get told to wait an hour for them fix your console what won't work only for them say it was currupt and fixed now take it home and guess what it still doesn't work so iv wasted 2h of my day get the same place as I was before I went into that shop
September 2023 by asif hussain
Rude staff. 0 customer service skills. The lady thats responsible for testing is very rude shouting over customers when talking to sales assistants.Went funny when i tried to trade 7 different devices.Claiming will only give bulk price. I asked the reason for this....she told me more than 2 items. To which i replied cex policy on bulk buys applies to same products. N that i am trading all different models. She then muttered something under her breath. In response i asked for my devices back and took them to local phone shop in hanley market. (Techzone mobiles)who paid me more and were also were pleasant.Avoid if u want be treated with repect and want a fair price for your products. Also rip-offs when they selling to you.
August 2023 by bruce moose
Never again don?t take retro left my collection in my partners hands to sell sealed fake worth mint after stating if open be mint as value if wanted sell it privately to yea mint cash price to the utter moron manger putting it down as just boxed opened it devalues it if I didn?t want take offer after my agreement on mint price slight crease in book that was factory sealed and 30 years old wow not only you left me short I wasn?t to happy with the deal start with never again and will be pursuing this for sure
August 2023 by Paul Moore
I use to love this amazing shop but due to certain members of really rude and disrespectful staff and ridiculous price rises I will no longer shop here.
July 2023 by James Brookman
Good shop but I couldn't get a refund after buying a 250 GB solid state drive yesterday.Good place for looking for the best consoles from the last decade, like the Xbox 360 Slim, Xbox One and PS4
July 2023 by Jay Thomas
If I could give this shop more stars for driving Cash Converters out of town then I would, never had any problems that the staff didn't want to fix, super polite and friendly - the exact opposite of the experience I had at Cash Converters.
