Cell Phone Stores in Stoke-on-Trent, Staffordshire

“I called to the fone stall as I use him quite often for. New case etc and new glass on front, my mums loud speaker had gone one her phone and my Apple Watch I could hardly here the caller,He said he could put a microphone or speakers in my mums fone, so a few days later I went back and omg he sorted out the volume on mums fone and my Apple Watch for free, what customer service he is a great guy.”

“I came to the three store for a sim and the service that I was given was outstanding and I’d like to give thanks to Munya. I’m definitely going to recommend my family to come to him next time.”

“Went to O2 store to sort a new contract. There was a queue so we were told to go and do a bit of shopping. After 20 minutes, we got a text message to say we can make our way to the store. Steve was amazing. His personality was very welcoming and he made us feel confident and relaxed. Overall experience with O2 was fantastic. Thanks to all the happy team.”

“Recieved outstanding service today from Steve in the tech department. I was very stressed following been hacked on several emails.Steve was very knowledgeable and extremely patient .He checked my devices and gave me the reassurance that I needed.He also installed security software. I just wish I had accessed his help sooner it would have alleviated alot of distress.
Thank you Steve you went above and beyond .”

“sent my s22 ultra in 2day for new battery as the back cover was lifting done a amazing job definitely recommend it there 5* service will be going in future top lads”

“Went in to collect an order a bit too early, spoke to Ryan one of the sales advisors who was extremely helpful, answered all of my questions and showed he was very knowledgeable of his job. Great customer service skills across staff”

“Didn't get to work here but the inside is great. A cafe and free coffee and if you fancy something a bit better than free they even have a coffee shop on site”

“I had a brilliant experience at EE's shop in the Potteries Centre, Hanley (Stoke). Despite it being literally the last hours just before Christmas Eve evening, Natalie, the store manager, gave me absolutely fantastic customer service. She was friendly, professional, highly knowledgeable and nothing was too much trouble. I wasn't in the store to make a large purchase or even take out a contract on a phone. I'd had some teething problems with my new eSim and Natalie really gave me excellent advice and support. She gave me her time and undivided attention and was also able to suggest innovative solutions to a number of issues I was having with my new (non-EE) mobile. Her other colleague in the store was also very helpful and friendly. Natalie's welcoming and enthusiastic approach to customer service at the end of what must have been a very long pre-Christmas shopping season was a total breath of fresh air and a truly exceptional demonstration of how it's done. Top marks to Natalie and her team for delivering and adding some extra Christmas cheer just when it was needed most!”

“I was always happy with my transactions with Cex, no matter if it's stoke or any other place. Possibility to sell your items or exchange them for voucher that can be used both in store or on-line is really good. Very kind service and a lot of stuff to choose from. For anyone who is into gaming it's a must know place!”