March 2024 by demdem551
Really good place, nice post office and also place to buy stationary and snacks! Shopkeeper is very nice.
February 2024 by Jan Wain
I called round at 9.05 this morning to send a parcel to find them closed. (Post Office website states this branch is open from 9am). No opening/closing times are displayed on the door or window so no idea if they were going to open anytime soon, so I waited 10 minutes and then left. The last time I visited, the woman behind the counter was on her mobile phone the whole time!! The shop is very untidy, unwelcoming and frankly just not good enough!!
February 2024 by michael challinor
I have always found the post mistress at Weeping Cross to be very helpful and business-like. A parcel which I arranged to collect was delayed and the post mistress phoned me at home to tell me when it had arrived; it was excellent service from a well run post office.
December 2023 by Isaac
Grumpy cashier with bad attitude. her hands are glued to her phone. phone addiction dont think ive ever been in there without her being on it. i wish i could give minus stars
December 2023 by Mike Humphreys
The most unfriendly post office I have ever used. Also why did I use them to send a car registration document to DVLA knowing their reliability. Six weeks later no new document recieved, phoned DVLA they have not received the application. They are not fit to be a Post Office
October 2023 by Gill Quiney
Incapable of sending a parcel to a bfpo address here, get superb service from the Bridle Road post office instead and the added bonus of yummy sausage rolls from the adjacent butchers
April 2023 by Iggycki K.
This place is opened MOST LIKELY 8 AM - 4 PM. The exact hours are unknown and the place is certainly closed on 5:30 PM Tuesdays. You get to send your stuff here if you are lucky to find the shop open, but don't rely on Google's opening hours.
March 2023 by Andrew Clarke
After 9am, still not open despite advertised trading hours.
March 2023 by Rebecca Perks
Three times I?ve been to collect a parcel. Was actually in the shop the first time and she refused to give it to me as she had logged off for the evening?! Been back twice since and it was closed both times! Told the woman that online and royal mail both say they are open until 8pm, she was not interested. Each time I?ve been in and it?s been open she barely looked up from her phone. No opening times displayed in the shop so it?s pot luck! Convenience store my arse, inconvenience store more like.
February 2023 by Melvyn Cotterill
Poor service, erratic opening times. It Let's down the Post Office brand
January 2023 by Lucy Thorley
Every time I go in lady behind the counter is so rude, on the phone with her AirPods in, came to collect a parcel which she told me was not there I said it was definitely there, she kept telling me it wasn?t she eventually found it and was clearly more occupied on the phone than actually looking for my parcel.
July 2022 by Arkady Shepard
States closes at 8pm. I'm here and it is closed at 18.58pm
July 2022 by Treena Hope
Says open on your website until 8. Trying to collect an urgent parcel and you are closed. Your phone number is our of date. What a shoddy show! Came back the next day and politely asked why it says open until 8. When the lady could take her eyes off her mobile phone, she very rudely told me it was the post office fault.I suggested this gets looked into as it's very annoying when you're expecting an urgent parcel. When I went to leave the very rude lady started slagging me off to the next customer!!! I heard every word. Unbelievably rude. Lived on the estate for 20 years and the place needs taking over by someone who has a clue about customer service. Absolutely appalled. Will not be using this shop ever again.
May 2022 by Chris Pindar
Closed at 16:00 on a Saturday despite the website saying it is open until 20:00. I went to collect a parcel which I will now have to take time off work to collect during the week. Get a grip Royal Mail and sort these pirates out!
April 2022 by Roberto Ferraris
Terrible service. You go there to use the post and you find it closed randomly. They don't respect the published opening times of Royal Mail Post Office. They are supposed to be opened Saturday afternoon but you are going to waste time if you get there as you will find it always closed. The staff when is there is rude and very often on the mobile phone and you have to wait the end of the call is finished to be served. I hope some day they get better in the service because you they will surely struggle to get worst.
